The Role
Manage and grow client accounts through relationship building, onboarding, after-sales service, timely communication, performance insights, repeat-business initiatives, receivables follow-up, and internal coordination. The role works with design, media, management, and performance marketing teams to ensure deliverables are completed smoothly and clients receive regular project updates.
Summary Generated by Built In
Hi Suleman,
As discussed kindly find the details below:-
Company Name: Aurum Analytica
Company Website: https://www.aurumanalytica.in
Working Days- Mon-Sat, 10- 7 Pm(2nd and 4th sat off)
Account Manager
The mandate seeks someone who is enthusiastic, comfortable with uncertainty, flexible, great with people, understands our technical vision, and isn't afraid to roll up their sleeves and get their hands dirty. The ideal candidate will have experience in all stages of the sales cycle. They should be confident in building new client relationships and maintaining existing ones.
Job Responsibilities :
- Cultivating solid relationships with clients through the provision of exceptional after-sales service.
- Creating a positive onboarding experience for new clients.
- Regularly interacting with clients through telephone calls, email communications, or face-to-face meetings.
- Maintaining an accurate record of all existing and potential clients.
- Inspire repeat-business from clients.
- Responding to client inquiries in a timely and professional manner.
- Analyze performance data to offer clients data-driven business insights and at the same time, use those insights to improve our service offerings
- Ensure timely receivables and cash flow from clients
- Ensuring smooth functioning of the account internally to help meet all deliverables including coordination with design teams, media teams, managers, and other important stakeholders.
- Prepare timely team and client updates on all stages of project processes
- Ensuring smooth coordination with performance marketing teams achieve client deliverables.
Skills Required
- Experience across all stages of the sales cycle
- Ability to build new client relationships and maintain existing ones
- Strong interpersonal and client communication skills
- Ability to understand the company’s technical vision
- Flexibility and comfort working with uncertainty
- Ability to coordinate with design, media, management, and performance marketing teams
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The Company
What We Do
Aurum Analytica is a Real Estate focused data analytics company that leverages AI and machine learning to provide advanced solutions across the real estate lifecycle, aiming to revolutionize the industry with PropTech.
