About the Company
Ziffity is an eCommerce firm and official Adobe Silver partner powered by a 100+ task force. We help brands build great eCommerce experiences and achieve disruptive growth in their respective markets with our expertise in Magento. Our clientele spread across the US, UK, and Europe, and different eCommerce segments like B2C, B2B, B2B2C, and D2C would serve you as a great environment to grow and contribute as well. contribute You can find more details here: www.ziffity.com
Job DescriptionResponsibilities:
- Develop and strengthen relationships with decision makers and influencers in the customer organization and drive penetration in various functions.
- Identify opportunities of growth in the account and lead account strategy and planning.
- Responsible for using knowledge of key client challenges to seek new opportunities for increased revenue, proactively driving these internally and presenting them to the client.
- Lead proposal development, negotiation and commercial terms for deals.
- Push for higher value/value added services and solutions to the customer in line with Ziffity’s offerings.
- Act as the main point of contact for clients (with support from offshore Project Manager)
- Support the solutions teams with customer perspectives and competitive intelligence to develop new solutions.
- Be driven to achieve the annual revenue targets.
- Maintain a no-due status on all client payments.
Desired Profile:
- 15-20 years of experience in IT Services industry with solid background in IT Delivery for the most part and the recent years in Account Management
- Strong knowledge of global delivery model and methodologies.
- Ability to present and interact at Cxo levels, and have consultative sales capability.
- Ability to work and collaborate across other teams in various service lines and anchor together for the account.
- Demonstrated ability to drive exponential pipeline growth within accounts
- Knowledgeable in multiple technical areas, specifically Digital solutions, Cloud & DevOps would be a plus
- Superb attention to detail and organization skills
- Outstanding interpersonal, written and presentation skills.
- Under graduate degree or post-graduate degree in Computer Science or related field
Equal Employment Opportunity Statement Ziffity is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation. Our rich diversity makes us more innovative, more competitive and more creative, which helps us better serve our clients and our communities. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
Other Employment Statements. Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Ziffity.
Additional InformationAll your information will be kept confidential according to EEO guidelines.
Skills Required
- 15-20 years of experience in IT Services
- Solid background in IT Delivery
- Experience in Account Management
- Undergraduate or postgraduate degree in Computer Science or related field
What We Do
Ziffity is an IT services company providing eCommerce solutions, cloud solutions, data analytics, quality assurance, custom services, marketing automation, and user-friendly CMS. Founded in the year 2014, Ziffity has its presence across USA, UK and India providing technology services for brands across America and Europe. Our platform-level knowledge in our major service areas enables us to provide high-quality services for our clients. Our eCommerce platform expertise includes Adobe Commerce, BigCommerce, Salesforce Commerce Cloud, and Shopify. Adding to this, we hold expertise in AWS Cloud services and marketing automation platforms like HubSpot, dotdigital and Marketo. We are a one-stop shop for enterprise brands seeking to achieve and surpass their digital growth objectives. At a high level, we help our clients translate their digital objectives into reality. We do this by leveraging various related digital solutions and providing consultation that considers your fitment, requirements, and budget. On the hosting front, we provide AWS consulting, implementation, migration, and managed services. We help our clients grow their revenue by owning all aspects of digital marketing or by augmenting their in-house skill sets. We implement and maintain Marketing Automation tool sets to achieve associated marketing goals. We also support our client’s custom application development initiatives using a new-age JavaScript tech stack, providing a competitive edge in the digital space
