BlueSky is a leading digital transformation and technology consulting company aiming to be Africa's top enterprise digital transformation consultancy by 2030. We seek a driven enterprise software services sales professional to develop and drive profitable engagements with Consumer Packaged Goods (formerly FMCG) clients.
Role: Account Manager - Consumer Packaged Goods
Responsibilities:
- Manage expectations and develop business solutions for selling professional services into enterprise clients.
- Understand and interpret customer pain points and needs
- Forecasting, pipeline management, and achieving targets.
- Own and drive the Revenue Protection and Growth plan.
- Align account plans with client strategy and understand current projects and success metrics.
- Identify value-adding opportunities (cross-sell/upsell).
- Assist with business case definition, ROI analysis, and proof points.
- Own proposal creation, client presentations, and documentation.
- Drive customer conversations aligned to value propositions.
- Manage proposals, customer engagement cadence, and build lasting relationships.
- Understand customer procurement processes and operating models.
- Represent BlueSky at events and conferences.
- Ensure positive customer experience and manage escalations.
- Coordinate internally for timely solution delivery.
- Follow internal processes and partake in meetings.
Requirements:
- Professional services sales and account management experience with enterprise retail and CPG organizations.
- Solution selling experience and a track record of success.
- Minimum 5 years selling into enterprise accounts.
- Deep understanding of the Retail, CPG, or FMCG industries
- Relationship-building skills and proficiency in oral and written communication (English).
- Ability to define account plans and leverage C-level relationships.
- Leadership, communication, business acumen, relationship savvy, results-oriented, and appetite for learning.
- Proven experience selling into the CPG, FMCG and/or Retail industry.
- Professional services experience with software or technology solutions.
- Knowledge of Salesforce, AWS, Data and Analytics or Enterprise CRM
Our Values:
In It Together
Make It Better
Embrace Difficult
Pay It Forward
Benefits
Our team inspires progress in each other and in our customers through our relentless pursuit of excellence; you will work with leaders who promote learning and personal development. We offer competitive salaries, incentives, training, and mentoring.
Please note: This role is only able to accept applications from people currently located in South Africa
Skills Required
- Professional services sales and account management experience with enterprise retail and CPG organizations
- Solution selling experience and a proven track record of success
- Minimum five years of experience selling into enterprise accounts
- Deep understanding of the Retail, CPG, or FMCG industries
- Relationship-building skills and strong oral and written English communication proficiency
- Ability to define account plans and leverage C-level relationships
- Leadership, communication, business acumen, relationship savvy, results orientation, and appetite for learning
- Proven experience selling into the CPG, FMCG, and/or Retail industry
- Professional services experience with software or technology solutions
- Knowledge of Salesforce, AWS, data and analytics, or enterprise CRM
- Currently located in South Africa
What We Do
BlueSky is an award-winning, ambitious and independent cloud, digital and AI technology agency. We partner with leading technologies including Salesforce, Amazon Web Services, Alteryx, Tableau, Snowflake and DataBricks. We’ve got the tools to help you build a business for the future. Our services include the full set of digital, cloud and AI disciplines required to drive your digital transformation. The sky’s the limit when you think without limits. At BlueSky, we thrive on agility and a culture of curiosity. It’s a mindset that pushes us to deliver cutting-edge technology solutions that drive efficiency, effectiveness & growth for our clients. We have vast experience in delivering emerging technology using start-up thinking and agile delivery methodologies applying flexible, iterative solutions that achieve business value. We guide our clients through every phase of digital and AI transformation from strategy definition and roadmap design to implementation and post go-live managed services. We believe emerging technology offers the opportunity to leap forwards towards growth and innovation. We ensure innovation leads to actionable outcomes and measurable returns.
