Account Manager (A2P SMS)

Posted 17 Days Ago
Be an Early Applicant
Hiring Remotely in ARE
Remote
Mid level
Information Technology • Software
The Role
Manage and grow international customer accounts while developing new Enterprise and Reseller business. Responsibilities include onboarding customers, building decision-maker relationships, generating recurring messaging traffic, identifying upsell and cross-sell opportunities, converting prospects, and owning account development, revenue growth, and profitability.
Summary Generated by Built In

This is a remote position.

We are looking for an Account Manager to join our growing Sales team and help expand our international customer base.

This role combines account management with new business development, focusing on building long-term customer relationships, onboarding Resellers and Enterprise customers, and generating consistent, recurring business.

Location:
 Remote, preferably within European time zones

What You’ll Do

  • Manage and grow major customer accounts in collaboration with senior management.
  • Identify, develop, and onboard new Enterprise customers and Resellers.
  • Build strong relationships with key decision-makers across international markets.
  • Focus on generating recurring, free-flow traffic rather than relying primarily on one-off deals or return traffic.
  • Identify upselling and cross-selling opportunities to increase customer traffic and profitability.
  • Develop new business opportunities and convert prospects into active customers.
  • Work closely with internal teams to support customer requirements and business growth.
  • Take ownership of account development, revenue growth, and profitability.


Requirements


  • 3+ years of experience in Sales, Account Management, or Business Development.
  • Experience in CPaaS, A2P SMS, Business Messaging.
  • Strong communication, negotiation, and relationship-building skills.
  • A commercial mindset with a focus on recurring revenue and profitability.
  • A proactive approach to prospecting, customer acquisition, and account growth.
  • Ability to work independently and manage international customer relationships.
  • Strong ownership, follow-up, and execution skills.

Benefits
  • A remote working environment with international exposure.
  • Competitive compensation with performance-based incentives.
  • Opportunities to work with major customers and develop new markets.
  • Direct collaboration with senior management.
  • Room to grow professionally in the global Telecom and Business Messaging industry.
  • A performance-driven environment where your contribution directly impacts your growth


Skills Required

  • 3+ years of experience in Sales, Account Management, or Business Development
  • Experience in CPaaS, A2P SMS, or Business Messaging
  • Strong communication, negotiation, and relationship-building skills
  • Commercial mindset focused on recurring revenue and profitability
  • Proactive approach to prospecting, customer acquisition, and account growth
  • Ability to work independently and manage international customer relationships
  • Strong ownership, follow-up, and execution skills
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The Company
25 Employees
Year Founded: 2014

What We Do

D7 Networks is a global business-messaging provider founded in 2014. It delivers SMS services, transactional messaging, WhatsApp Business API solutions, Viber APIs, number-lookup services, and two-factor authentication tools. Its platform supports use cases such as banking OTPs, social-media verification, e-commerce alerts, customer support automation, and secure real-time communications for enterprise customers across international markets through scalable APIs and managed connectivity.

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