On Target Earnings: $250,000+ (Our top AM in 2025 made $500,000. )
Account Managers at Subject have highly competitive variable compensation packages — you help drive our growth!
Start Date: January 2027 or earlier
Who We Are
At Subject.ai, we're building AI-powered, personalized education at scale.Backed by Kleiner Perkins, SoftBank Opportunity Fund, Owl Ventures, and others, we serve students across the country with cinematic, video-based learning experiences designed for the generation raised on the best consumer media and technology. Our rapidly-growing Austin-based team is empowering a global community of students with access to on-demand, delightful learning that truly engages.
Our cinematic, short-form videos are tailor-made for today's young learners. These are students who are accustomed to the best of consumer media and expect the same from their education. We're racing to re-imagine what's possible in the classroom, and we want you on this team.
🏆 Named one of America's Top EdTech Companies by Time & Statista (2026)
🏆 LinkedIn Top 40 U.S. Startups (2025)
Role Description
Interested in joining a world-class Edtech startup that’s working to make education more accessible and equitable for everyone?
This is a senior individual contributor role. You will own a portfolio of school and district partners, driving adoption, retention, and expansion while serving as a trusted partner and advisor to the educators and administrators we serve while ensuring every user (student, teacher, etc.) is successful with Subject!
This is one of the highest-impact roles at Subject. You'll work at the intersection of our customers, our Product team, our Sales team, and our Operations team. Your work will directly shape how we grow.
You'll be stepping into a partner portfolio that already spans the full diversity of K-12. From districts serving 70,000+ students to sub-200-student rural districts, with deep concentration in the South, Midwest, and Northeast. The AMs we're hiring now will help define how Subject shows up in classrooms across the country.
Location & Travel
This role is based in our Austin, TX downtown office. We are only considering candidates who are currently based in Austin or who are willing to relocate prior to starting. Please do not apply if you are unable to meet this requirement.
Much of our partner work happens in-person. At schools, district offices, and professional development events. AMs at Subject spend more than 60% of their time traveling to visit partners across the country. We provide generous travel stipends to support this. When not traveling, you are expected to work from our Austin office Monday–Friday.
What You'll Do
Partner Success & Relationship Management
- Own the relationships with school and district partners, serving as their primary point of contact and strategic advisor throughout the customer lifecycle
- Conduct regular on-site partner visits, QBRs, and check-ins to drive deep engagement and proactively surface risks
- Monitor customer health metrics and escalate issues to Product, Operations, or Support teams as needed
Expansion & Retention
- Drive renewal cycles and identify upsell and cross-sell opportunities across your book of business
- Partner with Sales to surface and hand off new business development opportunities within your accounts
- Maintain a strong net revenue retention rate (NRR) across your portfolio of partners
Enablement & Training
- Provide ongoing training and professional development support to partner educators and administrators
- Collaborate with Marketing to contribute to the development of training materials, tutorials, and onboarding resources
- Gather and synthesize customer feedback to inform Product and curriculum decisions
Qualifications
Required
- 3+ years of relevant work experience in account management, customer success or a related field
- Demonstrated track record managing a portfolio of accounts with meaningful ARR responsibility
- Exceptional written and verbal communication skills — you can translate complex concepts for educators and admins
- Team player who is genuinely passionate about education and Subject's mission
- Self-starter who is comfortable working independently, but also raises a hand when stuck
- Comfortable with 60%+ travel; valid driver's license and ability to visit partners on-site
- Located in Austin, TX or willing to relocate before start date
Nice to Have
- Experience working directly with K-12 school districts or in an education-adjacent role
- Background in an early-stage startup environment is desirable
The Mindset We Need
- Outcomes over activity: you measure yourself by what students actually do in the product and what districts renew on — not QBRs delivered, tickets closed, or hours logged. A district that loves you and doesn't expand is a problem you own.
- Full ownership of the renewal: you feel the weight of every district in your book — adoption, expansion, escalation, reference. You don't hand off to support, CS ops, or the AE. You ship the outcome.
- Truth over comfort: you tell districts the hard thing early — that their rollout plan won't drive usage, that their teachers need more training, that the data says what it says. You'd rather lose a renewal honestly than win one on a story that doesn't hold.
- Educator fluency: you know your superintendents, curriculum directors, and building principals by name and context. You can read a STAAR report, a TEKS gap, a Title I budget line. You've sat in enough teacher PD sessions to know what actually changes behavior in a classroom.
- AI-native operator: Claude, Gong, Notion, and whatever's next are already in your workflow — you use them to prep, summarize, draft, and pattern-match across your book. AI isn't a productivity hack you're curious about; it's how you already work.
The Commitment We're Looking For
This role requires exceptional dedication because students deserve our absolute best. We need someone who:
- Lives the mission and treats student outcomes and district renewals as real stakes
- Thrives in the intensity of K-12 timelines — summer remediation windows, back-to-school launches, spring renewal cycles — and takes pride in building a CS function from the ground up
- Takes end-to-end ownership: onboarding, adoption, escalation, expansion, reference
- Works with presence: Austin office, 5 days/week — districts feel the difference between a AM who's in the room with the team and one who isn't
- Operates at a high-output, high-ownership pace because that's what it takes to do this well
We're not looking for people who can tolerate the bar. We're looking for people who set it higher than we do — for whom "the district said they're happy" isn't enough, and who won't be satisfied until students are actually using the product to learn.
What We Offer
- Competitive OTE of $250,000+ (base + variable)
- Comprehensive health, dental, and vision benefits
- Lunch and dinner provided, daily
- $100/mo. lifestyle and fitness stipend
- Generous travel stipends for partner visits
- Flexible PTO
- The opportunity to work on a mission-driven product that directly impacts students and teachers every day
- Personal and professional growth for those who apply themselves
If you're a workaholic like the rest of us here at Subject, apply now! We'd love to learn more about you.
Skills Required
- 3+ years of relevant experience in account management, customer success, or a related field
- Demonstrated success managing a portfolio of accounts with meaningful ARR responsibility
- Exceptional written and verbal communication skills, including translating complex concepts for educators and administrators
- Passion for education and the company’s mission
- Ability to work independently, take initiative, and collaborate effectively
- Comfort with 60% or more travel
- Valid driver’s license and ability to visit partners on-site
- Based in Austin, Texas, or willing to relocate before the start date
- Experience working directly with K-12 school districts or in an education-adjacent role
- Experience in an early-stage startup environment
Subject Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Subject and has not been reviewed or approved by Subject.
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Healthcare Strength — Coverage includes medical, dental, vision, disability, and life insurance, alongside wellness programs, mental health benefits, and wellness days. Feedback suggests this breadth supports core health needs beyond basics.
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Leave & Time Off Breadth — Generous PTO, paid holidays, paid sick days, and company‑wide vacations are provided. This mix indicates a wide range of time‑off options for rest and recovery.
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Equity Value & Accessibility — Company equity and performance bonuses are part of the total rewards. This signals access to ownership upside in addition to cash compensation.
Subject Insights
What We Do
We empower districts with accredited middle and high school original credit, credit recovery, and multilingual courses that meet the needs of today’s learners and educators. Our platform was built from the ground up based on extensive feedback from educators and team members who understand firsthand the challenges of teaching today's digital-native students. Teachers told us they needed better ways to engage students, track progress effortlessly, and improve district-wide outcomes—and we listened. Through close collaboration with educators, we developed features that directly address their most pressing needs: bite-sized, engaging video content that captures student attention, flexible language support to serve diverse student populations, comprehensive homework help, seamless progress monitoring tools that save teachers time, and comprehensive analytics that help districts boost graduation rates and student success metrics. Backed by top accreditations (Cognia, WASC) and approvals (UC-AG, NCAA, College Board), Subject delivers measurable results that administrators can trust. Our partner districts report increased student engagement, improved completion rates, and stronger academic outcomes. Ready to transform learning in your district? Let's discuss how Subject can help you achieve your educational goals.
Why Work With Us
Our vision is to revolutionize education by empowering all students with the ability to outperform their current trajectory. We will change the world by increasing society’s access to high quality education, improving high school graduation rates and giving our students better access to top colleges and universities.
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