Account Director

At ADVENGERS, we believe great partnerships are built on trust, clarity, and results. We're looking for a driven and client-focused Account Director to join our Client Service Team and help our clients grow through integrated, insight-driven communication.

If you love growing long-term client partnerships, keeping every account profitable, and leading a team of Account Managers and Account Executives, we'd love to meet you!

First things first! Get to know us!

ADVENGERS is a data-inspired content agency, superpowered by 45+ diverse, growth-minded professionals. Our purpose is to become the agency of choice for the best marketing talent out there. An agency like no other.

What we pursue at ADVENGERS is to be our clients' most trusted and value-adding partner. To grow together with them. To fulfill this vision, our mission is to break new ground every day. For the market. For the brands. For the people. To achieve the impossible. We are an agency that focuses on beautiful outcomes and strategic business results.

We are all about Content, from strategy to creation and amplification.

If you are an expert with a proven track record of success, we want to hear from you. At ADVENGERS, you will have the opportunity to work with top-tier clients and collaborate with a unique team of professionals.

About the role

You will lead the strategic and day-to-day management of our clients, growing the value and length of each partnership while keeping it profitable. You will guide our Account Management teams and deliver integrated communication plans that bring results.

You will report to the Chief Business Officer.

What you'll do

• Develop and implement a strategic communication plan for each client, with an emphasis on digital platforms: you bring the business request and the client's priorities, and the insights and the strategy come from the Creative Strategy Director.
• Write business and media briefs that clearly set out the business request, objectives, KPIs, audience, scope and budget. The Creative Strategy Director writes the creative brief and signs off its strategic quality, and you approve its scope and budget.
• Coordinate and oversee content production and marketing activities, both organic and paid.
• Guide, support and develop the team of Account Managers and Account Executives.
• Monitor account profitability, spot cross-sell and upsell opportunities, and own the revenue forecast for each client.
• Set up and monitor projects (scope, budget, time), making sure the team uses Wrike well to track allocation and progress.
• Manage client relationships day to day, give strategic guidance and handle issues, keeping satisfaction high.
• Coordinate contracts and financial matters, and prepare the pricing policy together with Management.
• Run kick-off and alignment meetings, and coordinate integrated campaigns with the Creative, Performance and Production teams.
• Own AI adoption in the department: choose tools, build workflows and automations, train the team and measure the results.

You'll also contribute to

• Proposals to improve the client experience and grow accounts.
• KPI frameworks and client priorities.
• Market, audience and competitor analysis, with the Creative Strategy Director.
• New business, RFP presentations and negotiations.

How we measure success

• Profitability and lifetime value (CLTV) per client.
• Cross-sell and upsell revenue, and client retention.
• Projects delivered on time and on budget, and accurate forecasting.
• AI solutions developed and adopted in the department, and their results.
• Client satisfaction (NPS, CSAT).

What we're looking for

• 5+ years of experience in account management, including leading a team.
• Proven experience leading integrated, digital-first communication plans for major clients.
• Strong commercial sense: budgets, pricing, forecasting and account profitability.
• Strong project management and briefing skills, with Wrike or similar tools, and MS Office or Google Workspace.
• Experience leading AI adoption in a team: choosing tools, building workflows and automations, and measuring their impact.
• Proven experience leading, developing and motivating a team.
• Client empathy, problem solving and presentation skills.
• Professional-level Greek and fluent English (written and spoken).

Nice to have

• PMI or similar project management training.
• Experience with ATL or film productions.
• Experience in new business and pitching.

Join our dynamic, innovative, and ever-evolving workplace as an Account Director and enjoy the following benefits:

• A competitive salary package tailored to your skills and experience.
• Comprehensive health insurance plan for your peace of mind.
• Ongoing training and customized personal development plans to help you grow professionally.
• Complimentary access to cutting-edge marketing education platforms for continuous learning.
• Access to premium marketing research platforms and advanced AI tools to enhance your work.
• The opportunity to collaborate with prestigious clients and contribute to award-winning projects.
• A dog-friendly office environment that welcomes your furry friends.
• Regular fun-filled nights out to foster team bonding and camaraderie.

Join ADVENGERS and be part of a team that is dedicated to fostering growth, innovation, and creativity. We are a forward-thinking organization that values the development of our people and encourages job crafting as a crucial element for success. As a start-up at heart, we embrace change and strive to make a positive impact on the industry. This is your chance to contribute your unique skills and expertise to an exciting and fulfilling career journey with us.

At ADVENGERS, we are committed to diversity and inclusivity. We welcome applicants from various backgrounds, and our hiring decisions are made without discrimination based on race, color, gender, religion, national origin, ancestry, citizenship, disability, age, sexual orientation, or any other characteristic protected by law.

We may also consider your application for other open roles at ADVENGERS that fit you, for up to 24 months. If you'd rather we didn't, just tell us.