4M India - Functional Consultant

Posted 17 Days Ago
Be an Early Applicant
Bangalore, Bengaluru, Karnataka
Senior level
Software
The Role
The ServiceNow Techno Functional Consultant will support the Customer ITSM Value Delivery team by leveraging out-of-the-box ServiceNow functionality. This role requires understanding business processes, translating these into technical specifications, and working collaboratively with various stakeholders.
Summary Generated by Built In

ServiceNow Techno Functional Consultant

Are you a skilled ServiceNow Techno Functional Consultant looking for your next career move? Join our dynamic team at plat4mation. We are a global pure-play ServiceNow partner that makes work flow.

About the Role:

  • Position: ServiceNow Techno Functional Consultant
  • Location: Bangalore

Required competencies

• >5years years of proven experience in ServiceNow ITSM

• A healthy spirit, positive mindset, enthusiasm and eagerness to learn is mandatory!

• Proven ability to be a strong, independent and effective professional who can navigate in a complex international business/program environment.

• Willing to do hands-on work, while learning in an agile setting

• Functional and technical aptitude and an ability to understand and discuss system architectural concepts and translate this into end user language

• Conceptual thinking/analytics: Ability to see the “bigger picture” .

• Strong communicator who is able to work with various stakeholders and customers, stress resilient personality

• Fluent in English, other languages are an advantage

The Techno Functional consultant supports the Customer ITSM Value Delivery team, BCE team to leverage out-of-the-box functionality of ServiceNow. By having deep understanding of the current business processes, and by having understanding of the transformation objectives, the functional consultant supports the Design team how to best leverage out-of-the-box ServiceNow.

The key competencies are: • Understand our business and our business processes -> how do we do things today 

• Understand ServiceNow OOTB functionality. 

• Convert the business needs into these standard functionalities

Top Skills

Servicenow
The Company
HQ: Utrecht
469 Employees
On-site Workplace
Year Founded: 2013

What We Do

Plat4mation is a global pure-play ServiceNow Elite partner that makes work flow. Our solutions and strategic guidance drive digital transformation and boost employee happiness. Hereby empowering people to get work done quickly and efficiently so they can focus on what truly matters in their work.
By utilizing the golden square – People, Process, Platform and Performance, we provide tailored ServiceNow solutions and insights to ensure work flows intelligently across and between organizations. Enabling customers to continually measure and improve performance. After all, technology is only as good as the processes implemented around it, which in turn are only as good as the insights gained from it and the people responsible for them.

Part of our success comes down to our unique company culture. We ensure our employees are happy and fully energized, so they can go the extra mile to deliver the extra smile. We provide them the right challenges and stimulate professional and personal growth. There is always room for good ideas and the doors to our leadership team are wide open. But more importantly, we make sure there is room for fun. We regularly organize Fun4U events to socialize and recharge our batteries. With an Employee Net Promotor Score of >9, we can truly say we are a great place to work.

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