(1613) Campaign Specialist

Join Nortal for your next big adventure. We are seeking a Campaign Specialist — Campaign Orchestration to join our team, grow with us, and teach us a few things along the way.

Say Goodbye to Micromanagement: We champion autonomy, open communication, and respect for diversity as our core values.

Outcomes Over Hours: We believe in a work model focused on impact, providing you with the flexibility to balance your professional success with your personal well-being.

Vibrant Community: Join our close-knit LATAM remote team and connect through tech talks, virtual coffee breaks, and team-building activities.

Support from Day One: Our People Care team is here to support you throughout your journey, from wellness check-ins to professional growth.

• Competitive USD salary.

• 100% remote work: Work from anywhere, with opportunities to connect with teammates at our coworking spaces across LATAM.

• Paid time off and national holidays: Take the time you need according to your country's regulations while receiving your full salary.

• Sick leave: Focus on your health without stress. Take the necessary time to recover and feel better.

• Annual credit: Spend it on the perks you love to enhance your work-life balance.

• Team-building activities: Join coffee breaks, tech talks, and after-work gatherings to connect with the Nortal community.

• Birthday off: Enjoy an extra day off during your birthday week to celebrate with friends and family.

You will support a high-volume campaign operations team responsible for delivering batch email campaigns for UDX. Working closely with the AEP Architect & Mentor, the Senior Journey Consultant, offshore Campaign Specialists, UDX Digital Project Managers, and the campaign and targeting team, you will help ensure campaigns are executed accurately, consistently, and on schedule.

The team may handle close to 100 email projects during its busiest month. This environment requires strong attention to detail, effective prioritization, reliable quality checks, and clear communication across teams and time zones.

• Build, configure, test, and deploy batch email campaigns using an enterprise marketing platform such as Adobe Campaign, Unica, or Salesforce Marketing Cloud.

• Translate campaign briefs into accurate campaign configurations, following targeting requirements, content specifications, and delivery instructions.

• Review campaign audiences, segments, and basic data logic to help ensure the correct recipients receive the intended communications.

• Perform thorough quality checks on campaign setup, content, audience selection, links, scheduling, and other relevant delivery requirements before deployment.

• Review peers' work, provide constructive feedback, and help maintain consistent quality standards across the team.

• Act as a day-to-day point of contact for UDX, responding to requests, clarifying requirements, communicating progress, and escalating risks or blockers.

• Identify gaps or ambiguities in campaign briefs and ask clear, timely questions before proceeding with execution.

• Manage email templates, support template maintenance, and contribute to campaign reporting and operational documentation.

• Track work, deadlines, and dependencies using a work management platform such as Workfront.

• Coordinate handoffs with offshore teammates and stakeholders across time zones, ensuring that campaign status, outstanding questions, and next steps are clearly documented.

• Follow applicable brand, legal, and licensor review processes when preparing campaigns for approval and deployment.

• Contribute to continuous improvement by identifying opportunities to strengthen campaign workflows, quality assurance, and operational efficiency.

• Hands-on experience building and sending batch email campaigns using an enterprise marketing platform such as Adobe Campaign, Unica, or Salesforce Marketing Cloud.

• Strong attention to detail and a consistent habit of checking your own work before submission or deployment.

• Experience working from campaign briefs and identifying missing information, conflicting requirements, or unclear instructions.

• Comfortable working with audience selection, segmentation, and basic data logic.

• Clear written and spoken English, with the ability to communicate effectively with US-based stakeholders and work during US Eastern business hours.

• Experience using a work management tool such as Workfront or a comparable platform.

• Ability to manage multiple requests and deadlines while maintaining quality and communicating risks proactively.

• Strong collaboration skills and the ability to give and receive constructive feedback.

Nice to have:

• Experience with Adobe Campaign Orchestration or Adobe Journey Optimizer (AJO).

• Familiarity with legal, brand, and licensor review and approval workflows.

• Experience with cross-time-zone handoffs and distributed campaign operations teams.

• Experience managing and maintaining email templates.

• Background in travel, hospitality, theme parks, entertainment, or related industries.

For over 25 years, we've been shaping digital transformation, delivering complex solutions for global enterprises and public sector organizations. Today, we are at the forefront of an AI-driven transformation era, helping organizations turn data into real business value. By combining deep domain expertise with data and AI, we design solutions that create immediate impact while scaling for the future.

We believe complexity doesn't have to mean complicated, and that the best solutions are those that work in the real world, not just on paper. That's why our clients trust us with their most ambitious, business-critical initiatives.

Apply now and let's shape the future of technology together! 🧑‍💻

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