Intetics Inc., a leading American technology company specializing in custom software application development, distributed professional teams creation, software product quality assessment, and “all-things-digital” solutions, is on the lookout for a System Analyst to join our team and provide exceptional customer support.
The role requires on-site work at the client’s office in Almaty, Kazakhstan.
Responsibilities
- Gather and analyze requirements for payment processes, translating business needs into detailed system specifications
- Document functional and non-functional requirements
- Prepare integration specifications describing interactions between the payment platform and internal and external systems
- Develop and maintain REST API specifications, including JSON request and response structures
- Define payment transaction statuses, state transitions, and successful and failed processing scenarios
- Document requirements for idempotency, retries, and transaction reprocessing
- Model processes and system interactions using UML and BPMN
- Use SQL to analyze and validate data
- Investigate integration issues and incidents alongside technical teams
- Analyze existing functionality and identify required changes
- Break down requirements into development tasks and define acceptance criteria
- Collaborate with architects, developers, and QA engineers throughout delivery
- Participate in the acceptance of implemented functionality and verify compliance with requirements
Requirements
- Hands-on experience as a System Analyst working with payment systems
- Understanding of payment processing workflows and the payment transaction lifecycle
- Experience documenting business, system, functional, and non-functional requirements
- Experience preparing detailed integration specifications
- Practical experience with REST APIs, JSON, and SQL
- Knowledge of UML and BPMN for process and interaction modeling
- Understanding of transaction statuses, state transitions, idempotency, retries, and reprocessing
- Understanding of synchronous and asynchronous integration scenarios
- Ability to prepare requirements detailed enough for development and testing
- Experience collaborating with developers, QA engineers, and architects
- English level: A2+
- Availability to work on-site at the client’s office in Almaty
Nice to have
- Direct experience with Compass Payment
Skills Required
- Hands-on experience as a System Analyst working with payment systems
- Understanding of payment processing workflows and payment transaction lifecycles
- Experience documenting business, system, functional, and non-functional requirements
- Experience preparing detailed integration specifications
- Practical experience with REST APIs, JSON, and SQL
- Knowledge of UML and BPMN for process and interaction modeling
- Understanding of transaction statuses, state transitions, idempotency, retries, and reprocessing
- Understanding of synchronous and asynchronous integration scenarios
- Ability to prepare requirements detailed enough for development and testing
- Experience collaborating with developers, QA engineers, and architects
- English level A2 or higher
- Availability to work on-site at the client office in Almaty, Kazakhstan
- Direct experience with Compass Payment
What We Do
Intetics Inc. is a leading American technology company providing custom software application development, distributed professional teams creation, software product quality assessment, and “all-things-digital” solutions built with SMAC, RPA, AI/ML, IoT, blockchain, and GIS/UAV/LBS technologies. Based on proprietary pioneering business models of Offshore Dedicated Team® and Remote In-Sourcing®, an advanced Technical Debt Reduction Platform (TETRA™) and measurable SLAs for software engineering, Intetics helps innovative organizations capitalize on global talent with our in-depth engineering expertise based on our Predictive Software Engineering framework. Intetics core strength lays in design of software products in conditions of incomplete specifications. We have extensive industry expertise in Education, Healthcare, Logistics, Life Sciences, Finance, Insurance, Communications, and custom ERP, CRM, Intelligent Automation and Geospatial solutions. Our advanced software engineering background and outstanding quality management platform, along with an unparalleled methodology for talent acquisition, team building and talent retention, guarantee that our clients receive exceptional results for their projects. At Intetics, our outcomes do not just meet clients expectations, they have been exceeding them for a quarter of a century. Intetics operates from multiple offices in the USA, Europe and Latin America, hiring the best talent available worldwide. Intetics is ISO 9001 (quality) and ISO 27001 (security) certified and a Microsoft Gold, Amazon, and UiPath Silver partner. The company’s innovation and growth achievements are reflected in winning prestigious titles and awards, including Inc5000, Software 500, CRN 100, American Business, Deloitte Fast 50, European IT Excellence, Best European BPO, Stevie People’s Choice, Clutch and ACQ5 Awards, IAOP Global Outsourcing 100 and Fortune Innovative 300 lists.
