Jeff Link
Contributing Reporter at Built In
Expertise: Tech journalism
Education: The Ohio State University; University of Michigan

Jeff Link is a Built In contributing reporter covering design, UX and product development. His work has appeared in Fast Company, Dwell, Architect and Green Building & Design. Link is a former adjunct professor of writing, rhetoric and composition at DePaul University and graduate student instructor at the University of Iowa. He holds a master of fine arts from the University of Iowa, a master of education in secondary education from The Ohio State University and a bachelor’s degree in English from University of Michigan.

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94 Articles
Design Maturity Isn't About Pixels. It's About Culture.
Industry leaders are proving that design isn’t just for designers anymore.
Digital Design Trends to Watch in 2021  
From immersive web formats to whimsical face filters and warm, optimistic color palettes, experts say the year will be full of surprises.
How to Design Culturally Inclusive Animated Characters
The best portrayals are multidimensional — just like the users they represent.
Behavioral Design Will Change Your Mind
Rooted in human psychology, this design framework can motivate users to change their habits.
Dating Apps in An Age of Social Distancing
Are users still looking for romance and long-term commitment? Maybe. But many just want an escape.
 The Four SaaS Metrics Investors Actually Care About
It all boils down to unit economics.
How Mozilla is Crowdsourcing Human Speech to Teach Machines New Languages
Mozilla is building the world’s largest public-domain data set for training voice AI.
enjoy delivery apple store creator
Operating out of mini warehouses on wheels, Enjoy’s technicians will set your new gear up for you.
Want to Optimize Digital Payment in the Wild? Consider Parking in Las Vegas.
Parking apps manage inventory, unlock gates and process payments. When it works, you forget they’re even there.
11 Web Design Principles Everyone Needs to Know
Web design trends are constantly evolving. But these fundamental principles stick around for a reason.
Why AI-Powerhouse Intuit is Hiring Live Experts to Humanize its Product Suite
Chat bots are great at fielding tax questions. But what many users want is emotional support.
Former CEO Kevin Systrom on What Made Instagram So Successful So Quickly
Stay lean, but don’t starve yourself.