Hal Koss
Senior Associate Editor at Built In
Expertise: Tech journalism
Education: Loyola Marymount University
Hal Koss is a Built In senior associate editor overseeing features and updates for the site’s editorial coverage. He has reported on ideas and trends in marketing, technology and startups for Built In, and his work has also appeared in OneZero and The Weekly Standard, among other publications.
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Jackbox games are all variations on a theme. That’s no accident.
We asked three experienced CSMs about what the job entails.
Start by optimizing tech stacks for new, asynchronous workflows.
As demand shifts for gig economy startups, Wag is experimenting with new offerings.
Workplaces will inevitably feel different. Empathy is key to helping people navigate that.
Anecdotes ruled fantasy football conversations. Then the math nerds crashed the party.
Chief Operating Officer Mark Williamson shares what goes on behind the scenes.
Team-building doesn’t require a ping pong table, actually.
Step 1: Make sure your customers see value right away.
Concrete has a massive carbon footprint, but its future doesn’t have to be set in stone.