Salaries//Boston, MA//Customer Support Manager

Customer Support Manager salary in Boston, MA

Average Base Salary in Boston, MA

$76,559
$11,313
Additional Cash Compensation
$87,872
Total Compensation
Median: 71,000
Min: $42K
Max: $149K

How Much Does a Customer Support Manager Make in Boston, MA?

The average salary for a Customer Support Manager in Boston, MA is $76,559. The average additional cash compensation for a Customer Support Manager in Boston, MA is $11,313. The average total compensation for a Customer Support Manager in Boston, MA is $87,872. Customer Support Manager salaries are based on responses gathered by Built In from anonymous Customer Support Manager employees in Boston, MA.

Customer Support Manager
Account Executive Account Manager Accountant Aerospace Engineer AI Engineer Analytics Manager Android Developer App Developer Application Engineer Art Director Associate Product Manager Automation Engineer AWS Developer Back End Developer Big Data Engineer Blockchain Developer Brand Manager Budget Analyst Business Analyst Business Development Manager Business Development Representative Business Intelligence Analyst Business Intelligence Developer Business Intelligence Developer Business Intelligence Manager CCO (Chief Creative Officer) CFO (Chief Financial Officer) Chief Information Officer Chief People Officer CIO (Chief Information Officer) Client Success Manager Cloud Engineer Cloud Security Engineer CMO (Chief Marketing Officer) Community Manager Content Manager Content Marketing Manager Content Strategist Controller COO (Chief Operating Officer) Copywriter CPO (Chief Product Officer) Creative Chief Officer Creative Director CRO (Chief Revenue Officer) CTO (Chief Technology Officer) Customer Support Manager Customer Support Rep Cybersecurity Engineer Data Analyst Data Architect Data Engineer Data Engineering Manager Data Scientist Database Administrator Database Developer Design Director Design Engineer Desktop Support DevOps Engineer Digital Marketing Manager Director of Analytics Director of Customer Success Director of Marketing Director of Operations Director of Product Management Director of Product Marketing Director of Software Engineering Editor Email Marketing Manager Engineering Manager Event Planner Finance Director Financial Analyst Front End Developer Full Stack Developer Game Designer Game Developer Graphic Designer Hardware Engineer HR Coordinator HR Director HR Manager HR Specialist Implementation Manager Implementation Specialist Inside Sales Manager Inside Sales Representative Instructional Designer iOS Developer IT Engineer Java Developer Javascript Developer Junior Business Analyst Junior Data Analyst Junior Data Scientist Junior Software Developer Junior Software Engineer Junior Web Developer Lead Software Engineer Machine Learning Engineer Market Research Analyst Marketing Analyst Marketing Assistant Marketing Associate Marketing Coordinator Marketing Manager Marketing Operations Manager Marketing Project Manager Marketing Specialist Network Engineer Office Manager Operations Associate Operations Manager Power BI Developer Principal Software Engineer Product Analyst Product Designer Product Manager Product Marketing Manager Product Owner Project Coordinator Project Manager Public Relations Manager Public Relations Specialist Python Developer QA Analyst QA Engineer QA Manager Quant Developer React Developer Recruiter Robotics Engineer RPA Developer Sales Associate Sales Coordinator Sales Development Representative Sales Director Sales Engineer Sales Manager Sales Operations Analyst Sales Operations Manager Salesforce Developer Scrum Master Security Engineer Senior Accountant Senior Business Analyst Senior Data Analyst Senior Data Engineer Senior Data Scientist Senior Financial Analyst Senior Graphic Designer Senior Marketing Manager Senior Product Designer Senior Product Manager Senior Product Marketing Manager Senior Project Manager Senior Recruiter Senior Software Developer Senior Software Engineer Senior Systems Engineer Senior Technical Writer Senior UI Designer Senior UX Designer SEO Manager SEO Specialist Site Reliability Engineer Social Media Manager Software Developer Software Engineer Software Sales Representative Software Test Engineer SQL Developer Systems Engineer Tableau Developer Tech Sales Representative Technical Product Manager Technical Project Manager Technical Recruiter Technical Support Technical Writer Test Engineer UI Designer UX Designer UX Researcher Vice President of Care Vice President of Engineering Vice President of Finance Vice President of Human Resources Vice President of Marketing Vice President of Operations Vice President of People Vice President of Product Vice President of Sales Vice President of Talent Acquisition Visual Designer Web Designer Web Developer Wordpress Developer

best-paying cities for Customer Support Manager

The metropolitan areas that pay the highest salaries for software engineers are Remote, Seattle, San Francisco, Washington DC and Portland.
City NameAverage SalaryCompared to National Average
Remote$113,690
+ 30% (79,940)
Seattle, WA$101,188
+ 21% (79,940)
San Francisco, CA$101,064
+ 21% (79,940)
Washington DC$94,500
+ 15% (79,940)
Portland, OR$91,725
+ 13% (79,940)
Greater Boulder Area$91,071
+ 12% (79,940)
Miami, FL$88,714
+ 10% (79,940)
San Antonio, TX$88,143
+ 9% (79,940)
San Diego, CA$88,000
+ 9% (79,940)
Phoenix – Mesa – Scottsdale, AZ$88,000
+ 9% (79,940)

Customer Support Manager Salary by gender

The average Customer Support Manager salary for women is $80,589 and the average Customer Support Manager salary for men is $80,667.

Customer Support Manager Salary by Years of Experience

The average salary for a Customer Support Manager with 7+ years of experience is $82,000.

Customer Support Manager Salary ranges

The most common Customer Support Manager salary in Boston, MA is between $60k - $70k.

Average Operations salaries in Boston, MA

Job TitleAverage SalarySalary Range
Customer Support Rep$59,128
Min: $36K
Max: $160K
Office Manager$60,678
Min: $37K
Max: $97K
Operations Associate$64,173
Min: $30K
Max: $135K
Technical Support$71,540
Min: $47K
Max: $146K
Desktop Support$72,458
Min: $42K
Max: $94K
Customer Support Manager$76,559
Min: $42K
Max: $149K
Business Analyst$77,994
Min: $43K
Max: $151K
Implementation Specialist$78,363
Min: $60K
Max: $140K
Business Intelligence Analyst$87,528
Min: $61K
Max: $140K
Operations Manager$89,693
Min: $39K
Max: $160K
Sales Operations Analyst$89,970
Min: $50K
Max: $187K
Client Success Manager$95,010
Min: $43K
Max: $192K
Senior Business Analyst$100,155
Min: $60K
Max: $183K
Marketing Operations Manager$102,495
Min: $48K
Max: $210K
Sales Operations Manager$133,404
Min: $76K
Max: $193K
Director of Operations$144,604
Min: $48K
Max: $220K
Director of Customer Success$150,299
Min: $75K
Max: $260K
Vice President of Care$165,857
Min: $120K
Max: $250K
Vice President of Operations$202,000
Min: $151K
Max: $355K
COO (Chief Operating Officer)$206,541
Min: $115K
Max: $470K
Vice President of Marketing$220,633
Min: $137K
Max: $505K

FAQ

Q:

What does a customer support manager do?

A.

A customer support manager help develop positive customer experiences for new and existing customers.

Q:

How to become a customer support manager?

A.

Though not required, some customer support managers have a bachelor's degree but more importantly, they have several years of experience working in customer service or support.

Q:

How much does a customer support manager make?

A.

The salary range for a customer support manager is $40K-$200K. The average salary for a Customer Support Manager in Boston, MA is $76,559.

Career Info

Customer Support Manager jobs in Boston, MA

Skills that affect Customer Support Manager salaries in Boston, MA

1
Customer Support
1% have this skill
2
Account Management Ops
1% have this skill
3
Business Operations
0% have this skill
4
Team Training & Development
0% have this skill
5
Operations Management
0% have this skill
6
IT Support
0% have this skill

Average Customer Support Manager Salary by Company Size

People with the job title Customer Support Manager make the most at companies with 1-10 employees, earning $97,500 on average.

Recent Customer Support Manager salaries in Boston, MA

$110,000
Yearly Salary
A Customer Success Manager reported a yearly salary of $110,000 with +$20,000 in additional cash compensation
3-5 Years of Experience
Prefer not to say
51-200 Employees
Boston, MA
$75,000
Yearly Salary
A Customer Service Supervisor reported a yearly salary of $75,000
3-5 Years of Experience
Female
501-1,000 Employees
Boston, MA
$55,000
Yearly Salary
A Community Manager reported a yearly salary of $55,000 with +$25,000 in additional cash compensation
1-3 Years of Experience
Male
11-50 Employees
Boston, MA
$72,300
Yearly Salary
A Customer Support Lead reported a yearly salary of $72,300
3-5 Years of Experience
Female
201-500 Employees
Boston, MA
1-5 Reports
$71,000
Yearly Salary
A Customer Support Manager reported a yearly salary of $71,000
3-5 Years of Experience
Prefer not to say
11-50 Employees
Boston, MA
$85,000
Yearly Salary
A Manager, Customer Support reported a yearly salary of $85,000 with +$12,750 in additional cash compensation
5-7 Years of Experience
Female
51-200 Employees
Boston, MA
$50,000
Yearly Salary
A Customer Support Manager reported a yearly salary of $50,000
51-200 Employees
Boston, MA
$56,000
Yearly Salary
A Customer Support Manager reported a yearly salary of $56,000 with +$1,000 in additional cash compensation
1-3 Years of Experience
Female
501-1,000 Employees
Boston, MA
$67,000
Yearly Salary
A Customer Support Manager reported a yearly salary of $67,000
501-1,000 Employees
Boston, MA
$60,000
Yearly Salary
A Customer Support Manager reported a yearly salary of $60,000
501-1,000 Employees
Boston, MA