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Top Remote Customer Success Jobs in Rochester, NY

857+ Job Results
An Hour Ago
United States
Remote
440 Employees
1-3 Years of Experience
440 Employees
1-3 Years of Experience
Healthtech • Social Impact • Software
The Payor Partnership Support Specialist at Grow Therapy will provide exceptional support to clinicians and clients through calls, chats, and emails while collaborating with other teams to resolve issues, particularly around billing and technical bugs. The role is primarily focused on delivering a positive customer experience in the mental health sector.
Top Benefits:
401-K
Child Care Benefits
Company Equity
+62 More
6 Hours Ago
United States
Remote
440 Employees
1-3 Years of Experience
440 Employees
1-3 Years of Experience
Healthtech • Social Impact • Software
As a Client Billing Support Specialist, you will troubleshoot and resolve issues for clients and therapists, educate them on the Grow Therapy platform, and ensure they feel supported throughout their experience. You'll also work to identify root causes of problems and collaborate with product teams to enhance the platform.
Top Benefits:
401-K
Child Care Benefits
Company Equity
+62 More
An Hour Ago
United States
Remote
4,500 Employees
166K-266K Annually
7+ Years of Experience
4,500 Employees
166K-266K Annually
7+ Years of Experience
Cloud • Fintech • Food • Information Technology • Software • Hospitality
The Senior Engineering Manager focuses on Customer Success by managing engineering teams delivering new features critical for business growth. This role involves overseeing technical operations, conducting code reviews, facilitating collaborative ceremonies, and defining a technical roadmap while engaging with stakeholders to ensure alignment with company strategy.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+70 More
23 Hours Ago
United States
Remote
4,500 Employees
61K-98K Annually
1-3 Years of Experience
4,500 Employees
61K-98K Annually
1-3 Years of Experience
Cloud • Fintech • Food • Information Technology • Software • Hospitality
As a Performance Specialist at Toast, you will advise front-line leaders on performance management, ensuring equitable practices and support in handling performance issues. You will partner with HR teams to identify trends, aid in the offboarding of employees, and drive consistent performance management delivery across the organization.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+70 More
3 Hours Ago
United States
Remote
5,300 Employees
3-5 Years of Experience
5,300 Employees
3-5 Years of Experience
Digital Media • Gaming • Information Technology • Software • Sports • eSports • Big Data Analytics
The Government Affairs Specialist will shape regulatory policies impacting sports betting, iGaming, and fantasy sports by collaborating with legal officials, stakeholders, and providing strategic advice. Responsibilities include managing multi-state initiatives, analyzing legislation, advocating at hearings, and monitoring industry changes.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+54 More

Featured Jobs

7 Hours Ago
United States
Remote
86 Employees
3-5 Years of Experience
86 Employees
3-5 Years of Experience
Cloud • eCommerce • Security • Software • Cybersecurity
As a Customer Success Manager, you will manage a portfolio of clients, ensuring they derive maximum value from LogicManager's risk management software. Responsibilities include conducting product demos, managing onboarding processes, developing retention strategies, and advocating for customer needs. You'll also identify expansion opportunities and work collaboratively with other teams to enhance customer experience and mitigate churn.
Top Benefits:
401-K
401-K Matching
Company Equity
+34 More
9 Hours Ago
United States
Remote
2,780 Employees
1-3 Years of Experience
2,780 Employees
1-3 Years of Experience
Cloud • Insurance • Payments • Software • App development • Big Data Analytics
As a Senior Software Engineer at Applied Systems, you will develop web applications and APIs in an Agile Scrum team, collaborating with architects and product owners. Your responsibilities include coding, mentoring, leading projects, conducting design reviews, and contributing to documentation.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+53 More
10 Hours Ago
United States
Remote
357 Employees
1-3 Years of Experience
357 Employees
1-3 Years of Experience
Information Technology • Sales • Security • Cybersecurity • Automation
As a Commercial Customer Success Manager at Silverfort, you will be responsible for building and maintaining relationships with commercial customers, ensuring the successful deployment of identity protection solutions, and advocating for customer needs internally. This role involves installation and configuration of software in various cloud environments while driving customer value from the platform.
Top Benefits:
401-K
Company Equity
Dental Insurance
+24 More
21 Hours Ago
USA
Remote
1,300 Employees
160K-200K Annually
7+ Years of Experience
1,300 Employees
160K-200K Annually
7+ Years of Experience
Artificial Intelligence • Healthtech • Telehealth
The Director of Strategic Customer Success at Spring Health will manage the customer-facing team, focusing on the implementation of strategic customer relationships and maximizing revenue retention. Responsibilities include executing customer success strategies, overseeing data-driven customer engagement, and optimizing resources for efficiency and growth.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+66 More
21 Hours Ago
United States
Remote
330 Employees
5-7 Years of Experience
330 Employees
5-7 Years of Experience
Enterprise Web • HR Tech • Information Technology • Software • Cybersecurity
As a Customer Experience Operations Lead, you will optimize digital customer journeys, manage and analyze customer data, improve existing processes, and collaborate across teams to enhance customer experiences. The role involves training the Customer Success team, leveraging technology for customer insights, and advocating for customer success in various channels.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+67 More
22 Hours Ago
US
Remote
650 Employees
3-5 Years of Experience
650 Employees
3-5 Years of Experience
Artificial Intelligence • Computer Vision • HR Tech • Machine Learning • Software
Optimizing campaigns to meet CPA/CPC/ROI goals, monitoring and QA of live campaigns, analyzing large datasets for insights, providing actionable recommendations, supporting technical and non-technical client issues, communicating with account managers, joining pre-sale calls, and more.
Top Benefits:
401-K
401-K Matching
Company Equity
+43 More
22 Hours Ago
US
Remote
450 Employees
46K-63K Annually
3-5 Years of Experience
450 Employees
46K-63K Annually
3-5 Years of Experience
Artificial Intelligence • Marketing Tech • Real Estate
Client Success Managers are responsible for delivering exceptional experiences to clients, addressing escalated issues, and fulfilling special requests. They manage client relationships, identify upsell and cross-sell opportunities, and provide high-level customer support.
Top Benefits:
401-K
Child Care Benefits
Company Outings
+25 More
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