Top Hybrid Customer Success Jobs in Des Moines, IA
Design, develop, and deliver comprehensive training programs for contact center teams. Ensure team members are well-equipped to exceed member and customer expectations. Collaborate with leadership to drive training effectiveness and improvement. Conduct assessments, provide feedback, and update training content regularly.
The Customer Experience Manager at Q2 is responsible for managing client relationships, coordinating contract activities, ensuring project delivery, and collaborating with various internal teams. This role involves negotiating terms, analyzing client needs, and supporting the customer success team to enhance client satisfaction and profitability.
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