Top Customer Success Jobs in Boston, MA
The Grocery Category Development Specialist drives sales and margin for Private Brands by collaborating with Category, Merchandising, and Pricing teams. Responsibilities include developing strategic plans, managing category insights, supporting product development and launch, and ensuring alignment of internal and external partnerships while focusing on cost optimization.
As a Customer Success Manager at SAP LeanIX, you will guide customers through their engagement with the company's products, ensuring retention and successful onboarding. This role requires collaboration with various teams, managing customer accounts, and translating feedback into product requirements, focusing on customer satisfaction and product usage growth.
As an IT Application Engineer at WHOOP, you will support and troubleshoot internal applications, monitor performance, and lead platform consolidation projects. You will ensure security and RBAC compliance, develop automation processes, manage software licenses, and liaise with vendors. Additionally, this role requires ongoing maintenance of on-premises servers and participation in on-call rotations.
As a Clinical Regulatory Affairs Specialist, you will manage regulatory submissions, oversee IRB documentation, maintain e-TMF systems, ensure compliance with regulations, and coordinate site management and document reconciliation for clinical trials.
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The Senior Manager of Customer Lifecycle Management at Simply Business will develop and manage strategies to enhance customer retention, upsell opportunities, and overall customer satisfaction. This role involves leading a cross-functional team, analyzing customer lifecycle data, and implementing best practices to optimize the post-sale customer experience.
The State Filing Specialist will collaborate with Product & Pricing teams to manage state product filings, assist in preparing filing documentation, research state requirements, and guide stakeholders through the filing process to secure approvals for state department submissions.
As a Digital Customer Success Manager at LogRocket, you will manage and support a high volume of customers, helping them optimize their use of the platform. Responsibilities include onboarding, retention, renewals, and upsells while collaborating across teams to ensure customer satisfaction and product value. This role requires strong communication skills and adaptability in a fast-paced start-up environment.
The Enterprise Customer Success Manager will build strong relationships with large enterprise customers, drive product adoption, and advocate for a positive customer experience. They will collaborate with internal teams to onboard clients and identify growth opportunities, while monitoring account usage trends and addressing renewal risks.
Anduril Industries seeks a Quality Specialist responsible for ensuring product quality through inspection, data collection, and collaboration with stakeholders. The role involves managing non-conformance processes, conducting various inspections, and training team members on quality procedures to meet mission requirements.
The Senior Engineering Manager focuses on Customer Success by managing engineering teams delivering new features critical for business growth. This role involves overseeing technical operations, conducting code reviews, facilitating collaborative ceremonies, and defining a technical roadmap while engaging with stakeholders to ensure alignment with company strategy.
As a Performance Specialist at Toast, you will advise front-line leaders on performance management, ensuring equitable practices and support in handling performance issues. You will partner with HR teams to identify trends, aid in the offboarding of employees, and drive consistent performance management delivery across the organization.
The Senior Customer Success Leader will ensure clients maximize the value of Ekotrope's technology and data solutions. Responsibilities include managing customer relationships, guiding them through lifecycle processes, providing training and consulting support, and advocating for customers' needs within the company.
The Senior Customer Success Architect will develop relationships with C-level executives, drive customer success for enterprise clients, and facilitate digital transformation initiatives. The role requires expertise in ServiceNow and a proven track record in consulting, focused on enhancing customer outcomes and product adoption.
Top Companies in Boston, MA Hiring Customer Success Roles
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