Job Description

Integration Engineer

The Integration Engineer (IE) plays a significant role in the installation, configuration, and support of interfaces to facilitate seamless communication between Omnicell's products and services and a healthcare facility's information system. The Integration Engineer is responsible for ensuring the necessary interfaces are in place to enable the exchange of data such as patient information, medication orders, billing data, purchase orders, and inventory management information.

Responsibilities

• Must have HL7 Interface Experience.
• Install and configure interfaces to establish communication between Omnicell's products and services and the healthcare facility's information system.
• Partner with internal teams, clients, and vendors to gather interface requirements and ensure compatibility between systems.
• Exercises judgment within defined procedures and practices to determine appropriate actions.
• Troubleshoot and resolve interface issues to maintain uninterrupted flow of data.
• Validate interfaces to ensure accurate and secure transmission of data.
• Collaborate with cross-functional teams to develop and implement interface solutions to enhance operational efficiency and patient care.
• Document interface configurations, issues, and resolutions for future reference.
• Stay updated with industry trends and advancements within interface technologies and share knowledge with the team.
• High level of customer satisfaction by delivering quality service and prompt issue resolution

Required Knowledge and Skills

• Understanding of inter-system communication methods (example HTTP(S)/TLS, FTP(S), network drive mapping and firewalls).
• Strong analytical and problem-solving skills to diagnose and resolve interface issues.
• Detail-oriented with the ability to prioritize tasks and manage multiple projects simultaneously.
• Adapt to evolving technologies and work in a fast-paced environment.
• Strong troubleshooting skills and strong customer communication skills (written and verbal).
• Basic knowledge of Word, Excel, Outlook, and PowerPoint
• A creative, innovative, problem solver with a passion for quality.

Basic Qualifications

• Bachelor's Degree or 1+ years experience in related field
• 1 to 3+ years of experience demonstrated in interface, database build/configuration, or technical implementation execution
• Excellent customer communication skills

Preferred Qualifications

• Bachelors or Masters Degree in CS, MIS, Healthcare, or relate field
• Professional Certification in either Healthcare or Information Technology
• Experience working with XML, XSLT, and ASP pages
• Basic Knowledge of scripting and Object-Oriented Programming (OOP) techniques and mechanisms.
• Basic Knowledge of interface protocols and standards such as HL7, XML, FTP, and TCP/IP.
• Knowledge of Omnicell systems and interface implementation troubleshooting and problem resolution.
• 1-3+ years of software programming experience
• 1-3+ years healthcare information systems and workflows.
• Omnicell Product Knowledge

Work Conditions

• Remote work position.
• Role may require work outside of normal business hours, including weekends and holidays to meet customer needs.

About Us

Since 1992, Omnicell has been committed to transforming pharmacy care through outcomes-centric innovation designed to optimize clinical and business outcomes across all settings of care. We strive to be the healthcare provider's most trusted partner by our guiding promise of "Outcomes. Defined and Delivered."

Our comprehensive portfolio of robotics, smart devices, intelligent software, and expert services is helping healthcare facilities worldwide to improve business and clinical outcomes as they move closer to the industry vision of the Autonomous Pharmacy.

Our guiding principles inform everything we do:

• As Passionate Transformers, we find a better way to innovate relentlessly.
• Being Mission Driven, we consistently deliver on our promises.
• Our Entrepreneurial spirit makes the most of EVERY opportunity for innovation.
• Understanding that Relationships Matter creates synergies that yield the greatest benefits for all.
• In Doing the Right Thing, we lead by example in ALL we do.

We value creating an inclusive culture and a healthier world through ESG initiatives, Employee Impact Groups, learning, well-being programs, and more. Join us in transforming the pharmacy care delivery model, making patient care safer and smarter for all.

About the Team

Omnicell is dedicated to fostering a diverse and inclusive workplace. We welcome applications from all individuals, valuing a wide range of perspectives and backgrounds. As an equal opportunity employer, we do not discriminate based on race, gender, religion, sexual orientation, gender identity, national origin, veteran status, or disability. We are committed to making our recruitment process accessible to everyone. We offer support and reasonable adjustments for individuals with disabilities during our hiring process. If you need assistance, please contact us at [email protected].

At Omnicell, respect for privacy and confidentiality is paramount. We adhere to strict policies to prevent discrimination or retaliation against those who engage in open conversations about compensation. However, employees privy to compensation information as part of their job role are expected to maintain confidentiality, except in specific circumstances outlined by law, such as during formal complaints, investigations, or as required by legal obligations.

Please note that Omnicell reserves the right to modify job roles and responsibilities as needed to meet our organization's evolving needs and drive our mission forward.