Senior Manager Total Rewards

| Hudson, OH, USA
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Meet Leaf Home, the leading provider of technology-driven home solutions that is on a mission to make homeownership easy. With more than 50% of consumers worried about the cost and effort of home maintenance, we focus on delivering remarkable, end-to-end experiences. Trusted by more than 1 million homeowners across the US and Canada, Leaf Home is America's largest direct-to-consumer full-service provider of branded home services and products. Leaf Home and its products, including the patented LeafFilter gutter protection system, have earned numerous awards and recognition from Good Housekeeping, Qualified Remodeler, Angi, Consumer Reports, This Old House, and other consumer review platforms.
Powered by people, Leaf Home's innovative products and services are delivered with convenience, trust, and quality via 200+ regional sales and installation offices along with comprehensive field support offices in New York and Hudson, Ohio. We believe we win together. Leaf Home has been consistently named one of the fastest-growing private companies by Inc 5000 and recognized as a top employer nationally. The benefits of working at Leaf Home are wide-ranging and include:
Industry-best compensation packages | Fully paid health, dental, and vision insurance | 401k with company match | Paid Time Off including paid parental leave | Individualized career development programs | On-demand lunch program | Childcare assistance | Free gym membership | Employee assistance programs, including legal, financial planning, and counseling | Employee discount marketplace | Employee Resource Groups such as VetConnect, DEI Committee, Women's Committee.
Apply today and together we will unlock millions of customers' dream homes and your dream career at Leaf Home.
Position Summary: The Sr. Manager of Total Rewards is responsible for implementing and delivering corporate strategy around payroll, benefits, compensation, and wellness programs that allow the organization to offer competitive, quality, total rewards to attract and retain top talent. This position also provides key oversight and day to day administration of the payroll, benefits, compensation, and wellness areas.
Essential Duties and Responsibilities:

  • Leadership and tactical accountability for the company's total rewards program including payroll, compensation, benefits, and wellness initiatives.
  • Conduct strategic planning and project execution regarding updates on existing benefit and payroll plan administration including new technology functionality to improve the accuracy and efficiency of the function.
  • Prepare and process full-cycle, weekly, multi-state, and multi-country payroll while maintaining payroll compliance at all regulatory levels.
  • Work closely with functional departments and finance regarding proper calculation and reconciliation of incentive payments including commissions, overtime, bonuses, etc.
  • Develop year-round communication and education programs including feedback mechanisms to evaluate the effectiveness of the total rewards program, including leading the annual open enrollment process, and year-round training efforts targeted at wellness and total rewards education.
  • Ensure full compliance across all plans with applicable federal, state, and local regulations concerning employer-sponsored benefits.
  • Responsible for all benefit program documentation; ensuring notices are updated and distributed promptly.
  • Manage the 401(k) non-discrimination and compliance testing, form 5500s, plan audits, and all plan-related compliance and filings.
  • Partner with the CHRO and company HR leaders to establish the annual benefit strategy and plan designs, ensuring programs are competitive, cost-effective, and will attract and retain talent.
  • Manage all income withholding orders by responding to requests promptly and mailing mandatory notices to employees.
  • Manage process and register for state and local payroll tax jurisdictions based on company growth.
  • Responsible for preparation of W-2, government forms, and year-end reporting.
  • Serve as a point of contact for employees regarding benefit inquiries and identify resolutions as needed.
  • Analyze and present data regarding costs and associated efforts to reduce risk and overall cost increases.
  • Coordinate with the third-party administrator to manage claims and COBRA enrollment.
  • Manage the development, implementation, and administration of compensation programs and the associated annual salary planning process.
  • Monitor the effectiveness of existing compensation practices and recommend cost-effective changes consistent with compensation trends and the organization's objectives.
  • Develop techniques for compiling, preparing, and presenting compensation data.
  • Oversee the participation in salary surveys and monitor the data to ensure the organization's compensation objectives are achieved.
  • Responsible for compensation ranges and recommend changes.
  • Conduct annual benchmarking of compensation ranges and recommend changes.
  • Ensure job titles reflect correct market codes and work with HR Business Partners to ensure all employees are mapped accurately in HR systems.
  • Performs other duties as assigned by supervisor.


Experience and Minimum Qualifications:

  • Bachelor's degree preferred, or equivalent combination of education, training, and experience.
  • 8+ years of experience administering multi-state payroll and managing benefits processes.
  • 5+ years of experience in a related management role.
  • Advanced knowledge of benefit and employment laws (ERISA, Section 125, FMLA, HIPAA, etc.)
  • Experience leading open enrollment efforts at an enterprise level specifically for a self-insured organization.
  • Experience designing and leading large enterprise-level compensation programs.
  • Experience with 401(k) plan administration.
  • Ability to juggle various work activities and shift their attention from one task to another to meet the demands of different stakeholders without "dropping the ball."
  • Ability to thrive in a fast-paced, high-energy, team-oriented environment and have a "roll up your sleeves" and "win every day" mentality.
  • Hold oneself accountable and responsible while being self-driven in accomplishing goals.
  • Detail-oriented and can focus on the task at hand by finding the most efficient and effective pathway to completion.
  • Excellent verbal and written communication skills at all levels to communicate with internal and external stakeholders articulately.
  • Ability to logically connect ideas, scrutinize and evaluate arguments, find inconsistencies and errors in work, solve complex problems, and engage in reflection.
  • Ability to provide timely and empathetic service through all communication channels keeping peer and customer needs first.
  • Proficiency using Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Project, and/or Access).
  • Must be legally authorized to work in the country of employment without sponsorship for employment visa status (e.g., H1B status).


Preferred Knowledge, Skills, Abilities, or Certifications:

  • Professional certifications such as FPC, CCP, PHR, SHRM-CP.


Travel Requirements:

  • No travel required.


Overtime/Additional Hours Requirements:

  • Additional hours may be required (exempt positions).


Physical Requirements:

  • Normal office environment.
  • Performs indoor work in a climate-controlled environment.
  • Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.


Diversity and Inclusion Statement
Leaf Home is committed to creating a diverse environment and is proud to be an equal-opportunity employer. We strive to create an environment that embraces differences and fosters inclusion.
Equal Opportunity Statement
Leaf Home will recruit, hire, train, and promote persons in all job titles without regard to race, color, ancestry, national origin, gender identity or expression, sexual orientation, marital status, religion, age, results of genetic testing, veteran status, or physical/mental disability (except where the disability prevents the individual from being able to perform the essential functions of the job and cannot be reasonably accommodated in full compliance with the law).
Americans with Disabilities Act Statement and Contact
Leaf Home is committed to honoring the spirit and requirements of the Americans with Disabilities Act. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to [email protected] .

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • C++Languages
    • CSSLanguages
    • dotnetLanguages
    • JavascriptLanguages
    • PHPLanguages
    • PythonLanguages
    • RLanguages
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    • ASP.NETFrameworks
    • DockerFrameworks
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    • Microsoft SQL ServerDatabases
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    • Monday.comManagement
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    • DocuSignCRM
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    • Microsoft TeamsCollaboration

An Insider's view of Leaf Home

What are some social events your company does?

We have a weekly winner program in which employees are nominated for recognition for living the values and behaviors of the company. The winning employee gets recognition from our CEO and is invited to join an exclusive quarterly outing in celebration of the win. #WinningEveryday is one of our mantras.

Mattie

Sr. Specialist, Digital Partnerships

How do you collaborate with other teams in the company?

Departments collaborate all of the time, whether in person or over virtual meetings. Ideas and suggestions are always welcome because we all understand the greater goal is to make homeownership easier.

Bryce

Manager, Content Production

How has your career grown since starting at the company?

4 years ago, I started out in reception and now I manage a series of corporate communications for Leaf Home. There are opportunities to move up or make a strategic vertical move. Cross-training is always welcomed and encouraged to better yourself.

Caroline

Brand Marketing Specialist

How do you make yourself accessible to the rest of the team?

Montly, employee feedback surveys are sent out. This is where ideas can be shared openly, we have a formal ideas submission process. Every quarter the winning ideas are credited to the submitter, promoted through communication channels and pursued by the business.

Alex

SVP, Brand Communications & Media Relations

What are some things you learned at the company?

Leaf Home provides learning opportunities for management, behavioral, and technical education. Whether it's problem-solving, understanding your team better, or finding advances in automation, a team that is always learning can adapt better to future roadblocks.

Bryan

Sr. Director, Growth Product

What are Leaf Home Perks + Benefits

Leaf Home Benefits Overview

At our company, we prioritize a supportive and inclusive workplace culture. We offer an open-door policy, team-based strategic planning, and employee resource groups to foster collaboration and belonging. Our comprehensive benefits package includes healthcare coverage, insurance options, and flexible spending accounts. Employees enjoy wellness programs, team workouts, and wellness days to support their physical and mental well-being. We're committed to diversity and inclusion, with dedicated staff, training programs, and recruitment initiatives. Additionally, we provide generous parental leave, childcare benefits, and family medical leave to support employees during important life milestones.

Culture
Open door policy
Team based strategic planning
Employee resource groups
Employee-led culture committees
Quarterly engagement surveys
Hybrid work model
In-person all-hands meetings
Employee awards
Diversity
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity employee resource groups
Hiring practices that promote diversity
Diversity recruitment program
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Team workouts
Wellness days
Financial & Retirement
401(K)
401(K) matching
Child Care & Parental Leave
Childcare benefits
Generous parental leave
Family medical leave
Vacation + Time Off
Unlimited vacation policy
Paid holidays
Floating holidays
Bereavement leave benefits
Office Perks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Recreational clubs
Fitness stipend
Mother's room
Professional Development
Job training & conferences
Promote from within
Mentorship program

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