Company Description

Daxko powers health & wellness throughout the world. Every day our team members focus their passion and expertise in helping health & wellness facilities operate efficiently and engage their members.

Whether a neighborhood yoga studio, a national franchise with locations in every city, a YMCA or JCC--and every type of organization in between--we build solutions that make every aspect of running and being a member of a health and wellness organization easier and delightful. 

Job Description

We are looking for a Product Owner who can fully understand and analyze both internal and external customer needs and then articulate those needs to the development team via user stories. A member of the Product Management team, you’ll work closely with an agile team of Software and Quality Engineers, serving as the interface between our customers and the development team throughout the planning and software development process.
You will collaborate closely with internal customers (Product Management, Engineering, Support, Customer Success) and external customers to understand business processes/goals and identify business problems that may be effectively resolved with technology solutions. Working closely with Product Managers on requirements definition, documenting proposed software solutions, and maintaining a prioritized backlog of issues. 
The ideal candidate should be highly collaborative with the ability to lead cross-functionally and inspire our teams while remaining focused on results and value creation. You must possess a unique blend of business and technical savvy, a big-picture vision, and the drive to make that vision a reality. This role provides a great opportunity to partner with our technical teams to define, build, and deliver our software solutions to a diverse group of customers.

What will you do? 

• Integrate in the agile development team to drive successful product delivery and serve as the voice of the customer
• Collaborate with Product Managers to formulate our product vision, strategy, and roadmap
• Work closely with Product Managers creating, reviewing, refining epics, features, stories and acceptance criteria to create and maintain a product backlog of maximum value that is aligned with product strategy
• Organize and refine feature requests, prioritize enhancements with Product Managers, and assist in managing the product roadmap.
• Own the product backlog, balancing conflicting priorities to determine prioritization
• Own the release planning and sprint planning processes, including setting release and sprint goals, and successfully delivering on those goals
• Provide an active role in mitigating risks and issues impacting successful team completion of release and sprint goals
• Ensuring acceptance criteria are met with current release and conducting sprint reviews from a business/customer perspective.
• Producing documentation with Product Managers and Marketing to support development, launch, support, services, and sales and marketing initiatives
• Performing detailed product demonstrations for external and internal audiences to communicate the benefits of the solution
• Serving as a subject matter expert to assist with sales and support as needed

 How will you do it? 

• Drive & Grit – Operate in a fast-paced environment with a focus and determination to achieve high-quality results
• Strategic Thinker – determine opportunities and threats through comprehensive analysis of current and future trends with the ability to see and communicate the big picture in an inspiring way
• Product Focus – Translate market and customer feedback into requirements, driving product delivery through an agile release process
• Customer Focused – passionate about creating value for our customers
• Cross-functional leadership – Lead and drive execution across Development, Product Management, Support, and Customer Success

Qualifications

Are you a fit? 

Minimum qualifications:

• Bachelor’s degree in a relevant field OR equivalent professional experience
• Two or more (2+) years of experience in product ownership or management roles
• Experience with agile software development practices (e.g., scrum, Kanban, Lean Agile) and tools
• Proven ability to negotiate a backlog with engineers and senior leadership
• Ability to operate with focus and determination to achieve high-quality results 
• Proven capacity to determine opportunities and threats through comprehensive analysis of trends 
• Ability to communicate the big picture in an inspirational way 
• Translating market and customer feedback into product requirements 
• Driven product delivery through an agile release process 
• Passionate about create value for our customers
• Lead and drive execution across Development, Product, Management, Support and Customer Success 

Preferred qualifications:

• Certifications: Agile, Pragmatic Marketing, Project Management, Scrum Product Owner
• Experience leading multiple scrum teams
• Experience in partnering with UX teams to design great solutions

Additional Information

Daxko is dedicated to pursuing and hiring a diverse workforce. We are committed to diversity in the broadest sense, including thought and perspective, age, ability, nationality, ethnicity, orientation, and gender. The skills, perspectives, ideas, and experiences of all of our team members contribute to the vitality and success of our purpose and values.

We truly care for our team members, and this is reflected through our offices, benefits, and great perks. These perks are only for our full-time team members. Some of our favorites include:

 🏢 🏡 Hybrid work model
📆 Leave entitlements
🤕 Recently introduced hospitalization/caregiving leaves
🍼 Paid parental leaves (Maternity, Paternity, & Adoption)
⚕️Group Health Insurance
🚵🏽 Accidental Insurance
💲Tax-saving reimbursements
🤑 Provident Fund (PF)
👖 Casual work environments
🎉 Company Events and Celebrations
🏆 Performance achievement awards
💸 Referral bonus
🚀 Learning & Development opportunities