General Summary:
Responsible to technically support organization in the promotion of Pneumatic systems and components. Works with staff and management on product training, technical support, new product review and recommendations on services.
Essential Job Functions:

• Plans strategy for sales of, and provides technical knowledge/training for, assigned products and/or product groups.
• Provides timely reports summarizing findings on a given product or project.
• Documents and provides detailed customer proposals.
• Enhances profit through continuous productivity, throughput, customer service, quality and cost reduction.
• Responsible for making inventory recommendations.
• Responsible for providing product information support on assigned product groups.
• Promotes positive Supplier relationships.
• Responsible for customer concern and non-conforming material processes.
• Responsible for process improvement recommendations.
• Assists management in development of long/short-term business plan and preparing sales forecasts and plans.
• Searches and develops new customer targets to achieve sales growth objectives.
• Works with Supplier Management Team in development of supplier and distributor contracts.
• Responsible for field applications, system designs and customer product developments/enhancements.
• Introduction of new technologies.
• Identifies key competitors/competitive products and provides feedback to Account Managers and Sales Management.
• Creates and drives sales promotions.
• Assists Retail Service group with strategies and programs.
• Manages special supplier programs and rebate selling levels.
• Provides training at all levels for product expertise.
• Makes joint sales calls with Account Managers.
• Works with technical representatives, distributors, marketing and product teams adapting products to customer needs.

Supplemental Job Functions:

• Assists with Marketing material creation.
• Participates in and coordinates product line specific trade shows and open house activities.
• Champions and presents at Exotic University as assigned.
• Provides and supports a positive work environment.
• Responsible for profit generation and attaining goals and objectives set forth by the Board of Directors.
• Participates in corporate on-boarding and orientation programs.
• Performs other duties as assigned or requested.

Knowledge, Skills and Abilities Required:

• Bachelor’s degree, will consider equivalent work experience.
• Three (3) years experience – with demonstrated mechanical aptitude – in technical support-related role and/or sales role—industry specific preferred.
• Demonstrated experience and knowledge of Life Sciences and Medical Devices preferred. 
• Computer literate.
• Valid driver’s license.
• Organizational skills required to prioritize, plan and coordinate work activities and resources in area of responsibility.
• Strong sales and negotiation skills required to provide full support of company initiatives.
• Interpersonal skills necessary to effectively communicate with associates, customers, business partners and management team. Demonstrated teamwork approach with superiors, peers and subordinates utilizing skills in oral communication, active listening, written and oral directions and cooperating with and assisting others when needed.

Working Conditions:

• Normal business office environment with regular (up to 100% of work time) exposure to noise, dust, office equipment and supplies.
• Physical dexterity needed to bend, stretch, lift and reach.
• Ability to sit or stand for extensive periods throughout the day.
• Ability to perform basic office tasks using standard office equipment.
• Ability to use a keyboard and computer.