Grainger
North America's leading B2B supplier of maintenance, repair and operating supplies and related services.
Chicago, IL, USA
Hybrid

Product Manager - Login & Registration

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About Grainger:
Grainger is a broad line distributor with operations in North America, Japan and the United Kingdom. We achieve our purpose, We Keep the World Working®, by serving more than 4.5 million customers with multiple products that keep their operations running and their people safe. Grainger also delivers services and solutions, such as technical support and inventory management, to save customers time and money.
We're looking for passionate people who can move our company forward. As one of the 100 Best Companies to Work For, we have a welcoming workplace where you can build a career for yourself while fulfilling our purpose to keep the world working. We embrace new ways of thinking and recognize everyone is an individual. Find your way with Grainger today.
Position Details:
We are seeking a highly skilled Product Manager to lead Login & Registration features at Grainger. This role directly impacts the success of our business and the satisfaction of our users. The ideal candidate will have a track record of solving complex problems, driving innovation, and delivering results in a fast-paced environment. If you thrive on challenges, have a passion for continuous learning, and want to make a significant impact, this role is for you.
You will be reporting to the Director, Product Management and will be based in Chicago, IL (Merchandise Mart).
You Will:

  • Drive the strategy, development, and optimization of Login &Registration features, ensuring alignment with business objectives and customer needs while continuously pushing for innovation and enhanced user experiences.
  • Conduct user research, analyze data, and gather feedback to identify opportunities in login and registration flows. Develop and execute solutions prioritizing customer satisfaction, security, and conversion optimization.
  • Collaborate with user experience and engineering partners to build and execute a product roadmap that creates tangible value for customers quickly.
  • Connect key success metrics to the value delivered. Help stakeholders meaningfully understand progress and how this work affects them.
  • Build a deep understanding of the Login & Registration domain and how it fits into Grainger's technology and operational landscape. Identify opportunities to deliver systemic solutions via partnering with other products in Grainger.com, offline channels, and order fulfilment domains.

  • You Have:

  • Bachelor's degree in computer science, engineering, business, or a related field. Master's degree is a plus.
  • Proven 2-4 years of experience as a Product Manager or similar role, preferably but not necessarily with a focus on eCommerce platforms, Login & Registration flows, or user identity management.
  • Strong understanding of user experience principles and data-driven decision-making.
  • Excellent communication and collaboration skills, with the ability to effectively convey complex ideas and requirements to cross-functional teams.
  • Technical proficiency, with understanding of web development technologies and frameworks.
  • Experience with agile development methodologies.
  • Analytical mindset with the ability to interpret data and metrics to drive informed product decisions.
    Join our dynamic team and play a key role in shaping the future of our eCommerce platform's Login & Registration customer experience!

  • Rewards and Benefits:
    With benefits starting day one, Grainger is committed to your safety, health and wellbeing. Our programs provide choice to meet our team members' individual needs. Check out some of the rewards available to you at Grainger.

    • Benefits starting on day one, including medical, dental vision and life insurance.
    • 6% 401(k) company contribution each pay period with no personal contribution required.
    • Employee discounts, parental leave, tuition reimbursement, student loan refinancing, free access to financial counseling, education and more.


    DEI Statement
    We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
    We are committed to fostering an inclusive, accessible environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process and throughout the course of one's employment. With this in mind, should you need a reasonable accommodation during the application and selection process, please advise us so that we can provide appropriate assistance.

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    What are Grainger Perks + Benefits

    Grainger Benefits Overview

    With benefits starting day one, Grainger is committed to your safety, health and wellbeing. Our benefits provide a wide range of programs and resources for nearly every aspect of the full life you and your family lead – supporting your life today and in the future.

    Some benefits are provided automatically, while others are offered at reduced group rates. Whatever you need, you’ve got this because you’ve got Grainger. Visit GraingerTotalRewards.com for a complete picture.

    Culture
    Volunteer in local community
    Partners with nonprofits
    Open door policy
    Employee resource groups
    Employee-led culture committees
    Quarterly engagement surveys
    Hybrid work model
    In-person all-hands meetings
    Employee awards
    Flexible work schedule
    Remote work program
    Diversity
    Dedicated diversity and inclusion staff
    Highly diverse management team
    Mandated unconscious bias training
    Diversity manifesto
    Diversity employee resource groups
    Team members connect in African American, Asian-Pacific Islander, Disability, Equality Alliance, Generational, Latino, Veterans and Women's Business Resource Groups.
    Hiring practices that promote diversity
    Diversity recruitment program
    Health Insurance + Wellness
    Flexible Spending Account (FSA)
    Disability insurance
    Dental insurance
    Vision insurance
    Health insurance
    Life insurance
    Pet insurance
    Wellness programs
    Mental health benefits
    Transgender health care benefits
    Abortion travel benefits
    Financial & Retirement
    401(K)
    Team members can contribute up to 75% of pay up IRS limits on a pre- or post-tax basis. Your contributions are always 100% vested.
    401(K) matching
    Grainger automatically contributes 6% of your eligible pay into your retirement savings plan account each pay period. This contribution is always 100% vested.
    Employee stock purchase plan
    You are eligible to participate in Grainger's ESPP once you have completed at least 90 days of service and are regular full-time or regular part-time, scheduled to work at least 20 hours a week.
    Performance bonus
    Charitable contribution matching
    For every $1 a team member donates to charity, Grainger amplifies that impact with a $3 matched donation.
    Child Care & Parental Leave
    Generous parental leave
    Family medical leave
    Adoption Assistance
    Grainger supports team members and their families who are in the process of adopting by reimbursing up to $6,000 per adoption for eligible expenses.
    Return-to-work program post parental leave
    Fertility benefits
    Vacation + Time Off
    Generous PTO
    Paid volunteer time
    Paid holidays
    Flexible time off
    Bereavement leave benefits
    Office Perks
    Commuter benefits
    Company-sponsored outings
    Free snacks and drinks
    Beverages and coffee on demand in our downtown locations.
    Onsite office parking
    We offer employee discounted parking rates at our Chicago office locations.
    Relocation assistance
    Mother's room
    Onsite gym
    Professional Development
    Job training & conferences
    Tuition reimbursement
    Our tuition reimbursement plan covers the first $5,250 per year towards a degree program. Amounts that exceed $5,250 are reimbursed at 50% and there is no program maximum.
    Lunch and learns
    Promote from within
    Mentorship program
    Continuing education available during work hours
    Online course subscriptions available
    Customized development tracks
    Paid industry certifications
    Personal development training

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