Chewy is hiring an Associate Director, Pricing Product Management for our Pricing Data Science team; the preferred location for this position is Bellevue, WA, but Boston, MA or Ft. Lauderdale, FL are options as well. In this role, you will own our roadmap of machine learning and AI projects and will work with our engineers across every stage of the project lifecycle - from ideation to proof of concept to test and validation to scaled deployment. The ideal candidate will love pets and will have a customer-centric and data-driven approach, as well as experience leading successful ML launches, conducting thorough experiment design and impact measurement, efficiently using cloud compute and storage resources, and implementing alarms and automation to reduce post-launch operational burdens.
Your portfolio will cover a broad range of technical domains - including neural networks, reinforcement learning, generative AI and LLMs, natural language processing, causal modeling, tree-based models, and econometrics - so while deep subject matter expertise in a particular domain is not required, the ability to work with research scientists, data scientists, and ML engineers who have expertise in a wide range of fields is. Does this sound like you? If so, we would love to hear from you! Come run with the Pack!
What you'll do:
- Be responsible for the Pricing Data Science roadmap and lead annual + quarterly roadmap reviews
- Define project objectives, business requirements, and measurable goals
- Conduct market and customer research to ensure projects align with business needs
- Establish project timelines, achievements, feature prioritization, entry and exit criteria
- Maintain relationships with cross-functional customers and track technical dependencies
- Evangelize plans, drive adoption of new capabilities, and see opportunities for improvement
- Report on progress of initiatives in monthly business reviews and other forums
What you'll need:
- 3+ years of product management experience in software, e-commerce, or data-driven technical field
- 3+ years of experience with data science or machine learning projects
- 6+ years of total work experience and demonstrated track record of innovation and impact
- BS degree in a technical field, such as computer science, mathematics, economics, or statistics
- The ability to communicate clearly, verbally and in writing, with both technical and business customers
- Expertise in statistical analysis, bias correction, and A/B testing
- Comfort working in a fast-paced, results-oriented agile development environment
Bonus:
- Master's in Business Administration or Applied Data Science
- Experience with pricing, promotion, and demand elasticity models
- Experience working with cloud-based platforms, especially AWS
- Experience working with big data tools (e.g. Spark, Hadoop)
Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].
If you have a question regarding your application, please contact [email protected].
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How does Chewy ensure its pay and bonus plans are competitive?
Chewy approaches compensation through a total rewards strategy that combines salary, bonuses, equity opportunities, healthcare benefits, employee discounts, and career growth opportunities. The company emphasizes supporting employees across ecommerce, healthcare, pharmacy, customer service, technology, and fulfillment operations while competing for talent in both retail and tech markets.
Competitive compensation and bonus opportunities: Chewy offers market-based compensation packages that may include salary, performance bonuses, commissions, and equity depending on role and level. Built In also notes benefits such as relocation assistance, employee discounts, and bonus opportunities across multiple teams and functions.
- Healthcare and wellness support: Benefits include medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, disability coverage, telemedicine, mental health resources, and wellbeing programs. Chewy also offers wellness-focused resources designed to support employees physically, mentally, and financially.
- Retirement and financial wellbeing: Employees receive 401(k) plans with company matching along with financial wellness resources and broader support programs. Benefits are designed to support both short-term needs and long-term financial planning.
- Pet-focused and family-oriented benefits: Chewy offers pet insurance discounts, employee discounts on Chewy products, parental leave, fertility support, family-focused benefits, and caregiving resources. The company’s benefits package is closely aligned with its pet-focused identity and customer mission.
- Flexibility and workplace support: Corporate employees may have access to hybrid work arrangements, flexible scheduling, commuter benefits, PTO, paid holidays, and wellbeing initiatives. Employees also cite supportive managers and collaborative teams as important parts of the broader employee value proposition.
- Long-term career investment: Compensation is reinforced through career growth opportunities, mentorship, leadership development, cross-functional learning, and exposure to large-scale ecommerce, automation, healthcare, and logistics initiatives. Employees often describe growth opportunities as an important part of the overall company experience.
- External signals: Comparably reports that 70% of employee reviews are positive overall. Employees frequently highlight healthcare benefits, employee discounts, coworkers, and growth opportunities as strengths of the company experience. (Glassdoor; Comparably)
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What We Do
Who We Are Chewy is where pet parents find everything they need for life with pets, from food to fun to pharmacy. We make pet care easier, more informed, and more joyful through fast, reliable delivery and award-winning 24/7 Customer Care, including access to pet health support when it’s needed. Founded in 2011, Chewy combines the convenience of online shopping with a high-touch, personalized experience built around the real moments of pet parenthood. Our Mission Chewy’s mission is to be the most trusted and convenient destination for pet parents and partners, everywhere. What We Do We support pet parents through the highs, lows, and everyday moments of the pet parenting journey with: • Pet food, treats, and daily essentials • Supplies for dogs, cats, fish, birds, reptiles, equine, and small pets • Pharmacy and veterinary services, including prescriptions and medications • Pet wellness and health products • Autoship for convenient recurring deliveries • Chewy+, our premium membership offering exclusive savings, faster delivery, and personalized pet care benefits • 24/7/365 customer support from knowledgeable, pet-loving experts What Makes Chewy Different Chewy is known for industry-leading service, deep personalization, and our customer-obsessed culture. We combine trust, convenience, and care, and pet parents come to us for: • Exceptional customer care • Human- and pet-centered product and experience design • Fast, dependable fulfillment across a nationwide operations network • A mission-driven culture built on empathy, trust, and passion for pets Our Culture Chewy’s culture is built for people who thrive on ownership, innovation, and impact. We value curiosity, creativity, and continuous improvement across all our teams. We empower Team Members—our Chewtopians—to learn, grow, and unleash their full potential in a collaborative, supportive, mission-driven environment. How We Work Chewy’s Operating Principles guide how we think, innovate, collaborate, and execute. These principles shape our character, decision-making, and approach to delivering results while connecting our people and culture in support of our mission. • Put Customers First • Act as an Owner • Deliver Results • Earn Trust • Debate Openly; Commit Fully • Operate in the Details • Shape the Future Where We Work Chewy headquarters: Plantation, FL, and Boston, MA Additional hubs: Bellevue, WA, and Minneapolis, MN
Why Work With Us
Why You Should Work at Chewy Chewy is a unique, fast-growing e-commerce and tech leader where builders, creators, and problem-solvers shape the future of pet care. Our teams drive innovation in a mission-driven culture that creates real impact for pets and the people who love them.
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