Benefits at WorkSmart

Manage day-to-day operations of service delivery team, provide exemplary support and customer service to clients, mentor technical staff, develop best practices, recruit and manage team members, and ensure service levels are met.

Service Manager role at WorkSmart overseeing service delivery team, technical escalation, and best practices. Requires 10+ years MSP experience, 3-5 years team management, and expertise in various tech fields.

Managing the day-to-day operations for WorkSmart’s Service Teams, providing exemplary support and customer service to clients, technical escalation and mentorship, developing and refining best practices, recruiting team members, conducting performance evaluations, and providing mentorship.