Search the 80 jobs at Trustpilot

The Enterprise Customer Success Manager at Trustpilot is responsible for managing key customers, building success plans, driving product adoption, and ensuring customer value is maximized. This role involves strategic account management, reporting on metrics, and collaborating with internal teams to deliver solutions.

Prospect new enterprise accounts, research prospects, maintain an organized book of business, exceed key performance indicators, develop skills for promotion. Requires 9-15 months of outbound sales experience in SaaS or tech environment, professional interest in building a career in outbound sales, entrepreneurial mindset, self-discipline, ambition, resilience, and ability to work in a high-energy team environment.

Design, implement, and deliver modern cloud-based architectures, maintain Customer Data Platform, collaborate with skilled engineers, stay updated on software engineering and cloud technologies trends.

As a Data Engineer II at Trustpilot, you will design and deliver modern cloud-based architectures, work on the Customer Data Platform, scale and maintain services, implement impactful initiatives, and collaborate with a team of skilled engineers in an innovative environment. You should have strong software engineering principles, experience with Python or Java, Kafka, AWS or GCP, relational and NoSQL databases, and effective communication skills.

As a Data Engineer II at Trustpilot, you will design, implement, and deliver modern cloud-based architectures, work on the Customer Data Platform, scale and maintain services, implement impactful initiatives, collaborate with skilled engineers, and stay abreast of industry trends.

The Customer Success Manager at a leading online reviews platform is responsible for client retention, growth, and ensuring customer satisfaction by being the main point of contact for customers. Key responsibilities include meeting retention goals, supervising customer health, and amplifying the voice of the customer. The role requires experience in SaaS, digital marketing, and relationship management, along with excellent communication and leadership skills.

Collaborate with Trustpilot's B2B product squads to provide data-driven insights, analytics, and dashboards/reporting using tools such as BigQuery, Looker, and Amplitude. Run analyses, create user funnels, and run A/B tests to enhance products and understand customer usage. Deliver analytics and insights to various business units and promote data-informed decision-making. Range of benefits and flexible working options available.

Data Analyst at Trustpilot, responsible for delivering analytics and insights, building reports and dashboards, supporting ad-hoc analyses and A/B tests, and presenting findings to enable data-informed decisions.

The Account Development Representative (ADR) position focuses on generating and qualifying new business opportunities for sales team. Responsibilities include prospecting, cold calling, overcoming objections, and developing skills for advancement in sales career.

The People Business Partner for the US Commercial function plays a crucial role in providing strategic people support, implementing HR initiatives, and fostering a diverse and inclusive workplace culture. Responsibilities include talent management, organizational development, employee relations, DE&I initiatives, workforce planning, L&D, and talent acquisition. This role requires prior experience as a generalist People Business Partner, ideally supporting a sales function with commission-based earners.

Seeking a Salesforce Transformation Delivery Manager to lead a critical project unifying CRM platforms, enhancing customer and employee experiences, and improving financial reporting. Responsibilities include end-to-end project management, data migration, stakeholder engagement, and team leadership. Requires Salesforce and Agile certifications, project management expertise, and strong communication skills. Bachelor's degree in Business, IT, or related field.

Seeking a skilled Salesforce Transformation Delivery Manager to lead a critical project unifying CRM platforms and enhancing customer and employee experiences. Responsibilities include managing project delivery, collaborating with cross-functional teams, overseeing data migration, and championing Agile methodologies. Ideal candidate has certifications in Salesforce and Agile, extensive project management knowledge, and proven experience in large-scale transformation projects.

Seeking a highly organized and proactive Student Marketing Assistant to join the European B2B Marketing team. Responsibilities include coordinating campaigns, liaising with support teams, assisting in setting up marketing campaigns, supporting event administration, and performing general marketing tasks.

Lead and manage a critical Salesforce transformation project to unify CRM platforms, enhance customer and employee experiences, and improve financial reporting processes. Collaborate with cross-functional teams, oversee data migration, mentor project resources, and ensure compliance with industry standards.

Seeking a Director of Revenue Operations to lead the revenue operations team and operationalize go-to-market strategies. Responsibilities include leading a team, advising Sales and Marketing leadership, overseeing pipeline management, driving revenue opportunities, and supporting tech stack development. Must have experience in financial planning or revenue operations in B2B or SaaS companies.

Account Development Representatives focus on generating and qualifying new business opportunities for the sales team, prospecting and identifying clients, managing expectations, and developing skills for promotion into a closing role in software sales.

Seeking a Senior Partner Manager for DACH region at a leading online reviews platform. Responsibilities include managing partnerships, driving revenue goals, nurturing relationships, and expanding market reach. Requires fluency in German and English, line management experience, and strong collaborative skills.

As a Lead Business Development Manager at a leading online reviews platform, you will generate new business opportunities, manage the full sales cycle, collaborate with various teams, and build a healthy pipeline. This role requires enthusiasm for SaaS, E-commerce, and online reviews, as well as familiarity with the E-commerce world and selling to decision makers in different industries.

The Associate Marketing Manager will support the European Marketing Team in executing strategic marketing campaigns, with a focus on Enterprise Marketing and Account-Based Marketing. Responsibilities include collaborating on marketing initiatives, conducting market research, creating marketing collateral, analyzing campaign performance, and staying updated on industry trends.

As an Infrastructure Engineer at Trustpilot, you'll play an important part in fortifying the backbone of our digital ecosystem by collaborating with a diverse team, designing robust systems, enhancing reliability and scalability, defining AWS & GCP solutions, and automating operations.