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As a Customer Support Specialist at Tovala, you will provide seamless and enjoyable customer experiences, troubleshoot issues, and contribute to product improvements. You'll work remotely and collaborate with the team, handling customer inquiries during flexible shifts, including weekends.
Actively run projects, prioritize opportunities, define customer and business problems, lead teams to find solutions, document business cases, measure impact, and build strong partnerships.
Oversee food production and operations in a kitchen facility, ensuring quality, safety, and efficiency. Train and develop staff, maintain standards, and comply with regulations. Lead interactions with inspectors and resolve concerns. Initial training involves working various shifts to learn all aspects of food production cycle.