Search the 7 jobs at Superside

Superside is seeking a Customer Success Team Leader to manage a team of Customer Success Managers, overseeing commercial customer lifecycle, renewal, and expansion strategies. The role involves proactive account management, deep expertise in marketing, and leading teams to drive commercial success. Bachelor's degree in Creative, Communication, Business, or Marketing is required, along with 8+ years of customer-facing experience in Creative/Ad Agency or MarTech SaaS environment.

Drive and coordinate budgeting, forecasting, and strategic planning activities. Provide monthly variance insights, reliable data, and reporting for decision-making. Model scenarios and outcomes to assist business partners. Implement and maintain ROI metrics.

The Creative Project Manager at Superside is responsible for managing multiple high-paced creative projects, collaborating with customers and creatives, and delivering exceptional customer experiences. They need to have experience in project/account/campaign management or creative production, a strong understanding of creative communication, and familiarity with Adobe Suite and Figma.

Seeking a Senior Productivity Manager to optimize service delivery and shape customer experience using data and technology. Responsibilities include implementing improvements, collaborating with teams, setting strategies, analyzing data insights, and driving initiatives to streamline service processes.

As a Creative Lead - Video at Superside, you will guide a team of talented video professionals to produce innovative content for high-profile clients. You will be responsible for managing video projects, presenting concepts to clients, providing training and mentoring to the team, and ensuring high-quality work. The role requires leadership skills, a portfolio of high-quality videos, experience in video production, and proficiency in Adobe CC.

The Customer Success Manager at Superside will drive customer satisfaction, manage post-sales relationships, monitor account health, collaborate with internal teams, and provide proactive solutions to enhance customer value. The role requires excellent communication, customer relationship building skills, and a proactive, customer-centric mindset.

The Marketing Consultant at Superside will develop performance marketing strategies and paid media campaign plans for customers in various industries. Responsibilities include collaborating with internal teams, conducting performance audits, and providing data-informed recommendations for optimization.