Articles about Substack

Full Stack Engineer responsible for developing the core Substack product for readers and writers, collaborating with designers and customers, and contributing to product process. Required to have a degree in Computer Science or equivalent industry experience and be autonomous, collaborative, and passionate about building elegant product experiences.

Join Substack as a Support Specialist in the United Kingdom, responsible for providing professional support to writers and readers on the platform. Remote role with a competitive salary range of £57,000-£70,000. Responsibilities include resolving inquiries, collaborating with teams, and improving support processes. Minimum requirements include 2+ years of experience, Zendesk and Stripe experience, and proficiency in communication. Bilingualism and coding languages proficiency are advantageous. Equal opportunity employer passionate about empowering independent expression and creators.

Launch Manager role at Substack to support the launch of new media businesses on the platform. Responsibilities include project management, resourcing, technical expertise, and guidance for creators. Competitive salary range of $110,000 - $135,000 with equity and benefits included. Key qualifications include excellent communication skills, interest in tech and media, and previous sales or customer success experience. CRM experience is a plus.