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Lead a cross-functional product team on the delivery of their roadmap and help engineers develop their careers. Own the technical strategy to ensure product scalability and coach and mentor engineers. Hands-on role balancing coding and other responsibilities.
Engineering Manager / BI Tech Lead responsible for managing data/reporting/analytics requirements, coordinating development with the BI team, and overseeing solution implementation. Accountable for team delivery, improving productivity, and nurturing a culture of collaboration within teams. Prior experience as a senior software engineer with a comprehensive understanding of complex systems. Responsibilities include technical delivery, collaboration with product owners, agile working environment, team efficiency, release activities coordination, and developing team members.
Provide technical support, ensure SLAs are met, communicate with customers, analyze logs, troubleshoot issues, and update documentation. Requires experience in support services, SQL, server administration (Windows or Linux), log file analysis, basic network knowledge, and monitoring systems.