Search the 56 jobs at Smartsheet

Lead and grow a team of Product Designers to create elegant and user-centered designs for web and mobile apps. Drive design strategy, prioritize UX alignment, establish goals, and ensure high-quality design execution. Collaborate with product teams to launch new features based on user needs.

As a Senior Customer Success Renewal Manager, you will lead the renewal process for strategic accounts, drive value-based negotiations, and ensure a world-class renewal experience. Collaborate with cross-functional teams to maximize customer retention and drive operational efficiencies.

Lead and inspire a team to design and deliver compelling learning experiences for customers and partners. Develop a world-class learning program and drive a strategic part of the business. Collaborate with various internal and external groups to refine and grow the education services business.

Smartsheet is seeking a Manager of Customer Success, Strategic Accounts to lead and scale the Customer Success team. Responsibilities include managing a team of Customer Success Managers, driving customer adoption, collaborating with internal teams, and ensuring customer satisfaction and retention. The role requires 6+ years of experience in leadership and Customer Success roles within Enterprise SaaS.

Seeking an Account Executive, Key Accounts to drive sales strategy and expand key accounts. Responsibilities include exceeding sales quotas, managing pipeline, developing accounts, and delivering positive customer outcomes. Requires enterprise sales experience and strong leadership skills.

Lead the strategic compliance roadmap for both domestic and international growth at Smartsheet. Establish best-in-class Compliance programs, develop policies, collaborate with departments, and monitor security controls. Conduct regulatory training for employees and contractors.

Experienced Senior Product Manager to lead onboarding and solution building product experience at Smartsheet. Responsibilities include defining vision and strategy, partnering with cross-functional teams, using data for decision-making, and driving product success through experiments and insights. Must have 7+ years of product management experience, strong presentation and communication skills, and technical background.

As a Solutions Engineer at Smartsheet, you will lead technical sales engagements, identify and demonstrate solutions, collaborate with sales teams, and provide technical guidance to showcase the value of Smartsheet's offerings. You will partner with various teams to ensure a great customer experience and drive revenue growth, while staying knowledgeable about products, services, and competitors.

Support sales teams and channel partners throughout the sales cycle, manage partner deal registration process, review contracts, coordinate deal reviews, and improve Quote to Cash Cycle efficiency.

Customer Success Manager II responsible for managing large strategic accounts, improving customer satisfaction and retention, performing initial onboarding, developing enablement strategies, and exceeding performance targets. Requires 3+ years of experience in Customer Success or Account Management, ability to explain technical subjects to non-technical personnel, and a Bachelor's degree. Must be willing to travel and authorized to work in the U.S.

Seeking a Principal Solutions Consultant for Smartsheet in Japan to lead in establishing and expanding Professional Services in the Japanese market. Responsibilities include scoping and delivering services, refining go-to-market strategy, and driving quality outcomes for customers. Requires client relationship management skills, technical expertise, and regional expertise. Position is Japan-based and reports to Sr Manager, Professional Services in Sydney, Australia.

Provide technical leadership in the inside sales process as a Solutions Engineer at Smartsheet. Collaborate with sales team to deliver technical demonstrations and creative solutions to customer requirements using Smartsheet.

Sr. Technical Channel Manager at Smartsheet in Tokyo, Japan, responsible for supporting channel partners, providing pre-sales support, executing and maintaining enablement programs, and driving business growth. Collaborate with partners, customers, and internal teams to ensure successful implementations. Requires 5-7+ years of experience in a technical field, strong communication skills in Japanese and English, and a bachelor's degree or equivalent experience.

As an MCM Solution Sales Specialist at Smartsheet, you will advance the Marketing & Creative Management sales process, achieve revenue targets, and act as a subject matter expert for MCM. Responsibilities include driving strategic deals, prospecting new business opportunities, providing technical expertise on MCM solutions, and managing the customer life cycle.

As a Sr Revenue Operations Analyst at Smartsheet, you will lead projects to develop solutions for essential business questions in the Sales organization using data analysis. You will work with senior leadership to drive performance improvements and establish scalable process enhancements across Sales regions.

Seeking a Channel Account Manager for the DACH region based in Germany to optimize, activate, and recruit DACH channel partners. Responsibilities include partner recruitment, revenue targets, driving joint partner business planning, and managing partner relationships. Must have 3-5 years of sales experience in Enterprise Application software, fluent in German and English, and willing to travel up to 50%.

Provide technical leadership and support throughout the inside sales process, collaborate with sales team to deliver technical demonstrations, develop solutions to customer requirements, and exceed performance targets.

Drive the Japan channel business by optimizing, activating, and recruiting Japanese channel partners. Responsible for strategic recommendations, partner recruitment, revenue targets, partner program management, sales coaching, and partner relationship management. Based in Tokyo.

Seeking an experienced Account Executive to drive revenue from Asia's largest organizations, engage with senior stakeholders, and lead sales cycles. Responsibilities include strategic account management, upselling solutions, pipeline generation, and cross-functional collaboration. Must have a proven sales track record in a complex enterprise SaaS environment and experience with strategic account relationships.

Work with customers and partners to design Smartsheet solutions that solve their goals. Serve as a subject matter expert on Smartsheet product capabilities. Develop processes and best practices to ensure customers derive maximum value from Smartsheet. Determine solution feasibility and costing for sales engagements. Collaborate with the product and engineering teams to provide feedback on product and service sales opportunities.