Smartling
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Seeking a Project Manager for a remote position to deliver translations on the Smartling platform, coordinate linguists and customers, consult on localization needs, and collaborate with internal teams. Requires 2+ years of localization experience, multitasking abilities, exceptional attention to detail, and Bachelor's degree.
Seeking a Linguistic Engineer to join the LanguageAI team at Smartling. Responsible for NLP algorithm design, working with ML models, and improving translation processes. Requires expertise in linguistics, data analysis, Python, and NLP techniques.
Smartling is seeking an experienced Product Manager to collaborate with customers and internal stakeholders in optimizing work features. Responsible for driving the vision, defining feature requirements, prioritizing feedback, and supporting customer teams. Requires technical expertise in data tools, file types, product design, and SaaS user experience patterns.
Seeking an experienced Senior Product Manager to drive the development of the Smartling platform, collaborate with engineering teams, engage with stakeholders, and shape the future of multilingual experiences for leading brands.
Seeking a Customer Success Manager to ensure positive customer health and retention, drive product adoption, and collaborate with internal teams to meet customer objectives. Responsible for onboarding, communication, account planning, and demonstrating product value. Minimum 3 years of experience in B2B customer success/client services/account management.
Seeking an experienced VP of Marketing to lead marketing strategies, drive growth, and elevate brand awareness in the translation and localization industry. Responsible for defining and executing marketing plans, optimizing conversions, managing budgets, and staying ahead of industry trends. Must have senior-level experience in innovative AI companies and demonstrate strong leadership, communication, and strategic thinking skills.
Provide best-in-class customer support via email, phone, and chat. Diagnose and solve customer problems, troubleshoot software and network issues. Collaborate with cross-functional teams to support customers and contribute to process improvement.
Seeking a Business Development Representative to qualify and engage with prospects, act as a consultative partner, and support new customer acquisition. Remote work in Eastern and Central time zones. Must have customer-facing experience and a Bachelor's degree or equivalent work experience.
Seeking a Sales Operations Analyst with expertise in HubSpot and Salesforce to enhance productivity and effectiveness of sales and marketing teams.
Seeking a Customer Success Manager to ensure positive customer health and retention by onboarding customers, developing communication cadence, and implementing effective account planning strategies. Responsible for driving customer adoption and value realization of the Smartling platform. Minimum 3 years of B2B customer success experience required.