Search the 13 jobs at SimplePractice

The Senior Accountant at SimplePractice is responsible for driving efficiencies in accounting processes, supporting strategic initiatives, and owning certain accounting areas. They will work closely with the Senior Accounting Manager and Controller on technical accounting topics and month-end close activities. The ideal candidate will have a strong accounting background, experience in a fast-paced environment, and possess excellent communication and problem-solving skills.

Oversee daily accounting operations, lead monthly close activities, drive process improvements, enforce accounting policies, provide analytical support, collaborate with teams, mentor and develop the accounting team, maintain finance systems, and perform special projects and analyses.

As the Workforce Management Lead at SimplePractice, you will develop and implement workforce management strategies, manage relationships with outsourced partners, and contribute to the success of the Customer Success team. Your responsibilities include optimizing agent performance, overseeing queue management, and analyzing KPIs. The ideal candidate has experience in customer support, supervisory roles, and leading call center teams with excellent communication and problem-solving skills.

Lead a highly skilled organization passionate about driving a great support experience. Set vision, strategy, and goals for success. Oversee growth, service levels, productivity, coaching, and quality assurance. Analyze metrics, recommend and implement tech stack improvements, and manage team headcount and recruitment. Collaborate with stakeholders on projects and cross-functional initiatives.

The Support Specialists Lead will oversee and manage the Support Specialists team, develop strategies for customer interactions, mentor team members, analyze call data, advocate for phone support, and ensure adherence to security and compliance requirements.

Perform data analysis activities, manage data team relationships, translate business data needs, develop analytics competences, analyze complex data sets, monitor data visualization, create data products, assist in team planning, and manage data-related interventions.

Seeking a Website Marketing Manager with 3+ years of experience in website management, digital marketing, or content marketing. Responsibilities include managing website content through a CMS platform, creating landing pages, collaborating with stakeholders, and optimizing web experiences through experimentation. Desired skills include proficiency in CMS platforms, marketing analytics tools, project management platforms, UX best practices, HTML/CSS/Javascript, SEO fundamentals, and copywriting/editing experience.

Seeking a Growth Marketing Program Manager to develop and implement cross-channel marketing strategies, manage Customer Referral Program, collaborate with stakeholders, and drive customer acquisition and engagement. Requires 5+ years of experience in growth marketing with proficiency in analytics tools and project management platforms.

Principal Full-Stack Engineer with expert knowledge in Ruby on Rails and heavy Backend experience. Responsible for building out the next generation practice management platform, collaborating with the Product team, writing clean and efficient code, diagnosing problems, and mentoring engineers.

Seeking a Payroll Manager to lead payroll operations and ensure compliance across states and jurisdictions. Responsibilities include overseeing payroll processing, managing external vendors, and staying up-to-date on legal requirements. Desired skills include 5+ years of payroll experience, knowledge of multi-state payroll practices, and proficiency in Workday and Microsoft Excel.

Experienced Events Coordinator needed at SimplePractice in Los Angeles to oversee and run events in the B2B, SaaS, and technology sector. Must have strong project management skills, attention to detail, and experience in event planning and coordination. Responsible for managing event budgets, vendors, and promotional strategies. This contract role has the potential to transition into a full-time position.

The Director of GTM Product Marketing will lead outbound marketing efforts and drive the success of product lines. They will develop strategies, lead go-to-market plans, craft compelling messaging, oversee content development, manage campaigns, conduct market research, mentor a team, collaborate with various stakeholders, and track performance.

Senior Full-Stack Engineer with expert knowledge in Ruby on Rails and heavy Backend experience to help us roll-out the multitude of features and service improvements we have planned.