SageNet
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As a Solutions Engineer at SageNet, you will provide technical consulting for managed network and computing solutions, architect customized solutions aligned with Cybersecurity principles, and collaborate with customers to meet their needs. With a strong focus on pre-sales activities and solution development, you will act as a trusted advisor and subject matter expert on SageNet's services and equipment offerings.
The Cloud Systems Administrator is responsible for managing and maintaining the organization's cloud infrastructure, ensuring its performance, availability, security, and cost-efficiency. Responsibilities include provisioning, configuring, and monitoring cloud resources, implementing security policies, troubleshooting issues, automating operations, and providing technical support on cloud services.
The Project Manager at SageNet will oversee medium to large projects, proof of concepts, and pilots related to network, circuit connectivity, and digital signage deployments. They will demonstrate leadership, manage cross-functional groups, engage with IT and Engineering teams, create project plans, and ensure customer satisfaction.
As a Tier 2 NOC Associate, provide technical support to global client base in monitoring and troubleshooting network connectivity issues. Manage calls and emails in a 24/7 Network Operations Center, escalate issues, and ensure superior customer service. Requires 2 years of NOC experience, Help Desk/Technical Call Center experience, strong technical skills, and flexibility to work varied shifts.
SageNet is offering summer internship opportunities in Tulsa, Oklahoma and Marietta, Georgia. Interns will work with industry leaders, gain real-world experience, and develop lifelong connections. Various internship roles are available, including Customer Success, RF Engineering, Network Engineering, Accounting, Marketing, and more.
The Customer Support Engineer will act as primary interface to customer for support of technical issues and implementation issues for communications networks involving VSAT, BGAN, and terrestrial technologies. They will interact with other support teams within SageNet and keep site-specific data in SAP accurate and up to date.
The Account Manager at SageNet is responsible for managing client accounts, ensuring customer satisfaction, identifying opportunities for additional services, and resolving issues related to invoicing, operations, and installations. They play a key role in revenue growth, contract renewals, and maintaining strong relationships with key decision-makers.
The Tier 3 Support Analyst at SageNet provides the highest level of network support to internal and external Customers. They serve as an expert resource to help resolve issues with various networks and devices. Responsibilities include mentoring team members, handling complex cases, and updating Knowledgebase materials.