Search the 17 jobs at Promethean

Responsible for developing and implementing strategic messaging and marketing plans aligned with company objectives across public relations, brand marketing, and communications. Collaborate with leadership to create comprehensive global marketing strategies, engage stakeholders, secure media coverage, and monitor industry trends. Measure effectiveness through KPIs and metrics. Key role in planning go-to-market brand campaigns and defining marketing priorities.

The Principal Program Manager - Marketing Strategy is responsible for developing and implementing strategic messaging and marketing plans aligned with company objectives across public relations, brand marketing, and communications.

Provide 1st and 2nd line technical support in English and French to customers using Promethean software and hardware. Resolve customer queries and issues promptly and maintain detailed records. Meet KPIs and deliver excellent customer service. Collaborate with teams to resolve complex queries and improve department efficiency. Requirements include strong literacy in English, French, and German, previous helpdesk experience, computer knowledge, time management skills, and excellent communication and customer care skills.

The Technical Customer Support Representative provides technical support to customers for Promethean software and hardware, resolves customer inquiries, maintains call management records, achieves KPIs, and works on efficiency projects within the department.

Lead a distributed team of engineers to deliver software or hardware solutions that meet customer needs. Collaborate with Product Management and User Experience to design and deliver new product features. Implement efficient engineering processes, mentor and guide engineers, lead recruiting and onboarding process, provide direction for compliance with corporate policies, occasionally provide oversight for consultants and vendors.

The Sales Account Executive role at Promethean involves territory planning, pipeline development, customer relationship management, and driving sales of SaaS solutions. Responsibilities include developing business with new and existing clients, articulating the value proposition, collaborating with marketing, and forecasting key metrics for account management. The role focuses on new business development and maximizing revenue from the assigned territory.

The Sales Account Executive role at Promethean is responsible for developing sales in the assigned territory for SaaS solutions. Responsibilities include territory planning, pipeline development, customer relationship management, and promoting Promethean's offerings. The role involves new business development, cross-selling, and ensuring customer success and adoption. Strong communication and sales skills are required.

Senior/Staff Front End Engineer responsible for leading technical projects, developing high-quality code, designing reusable components, and staying current on emerging technologies. Must have 5-7+ years of software development experience and expertise in Node.js, JavaScript, and other relevant technologies.

The Sales Account Executive role at Promethean involves developing sales in the Los Angeles/Hawaii territory, building and closing a pipeline of opportunities, and managing customer relationships. Responsibilities include territory planning, developing business with clients, articulating value propositions, and collaborating with the Marketing department. Ideal candidates have 3-5 years of sales experience in education or technology markets, strong presentation and communication skills, knowledge of salesforce.com CRM system, and willingness to travel.

The Principal Software Engineer in Test at Promethean is responsible for ensuring the quality of products, leading engineering projects, developing high-quality code, troubleshooting customer issues, and driving process improvements within the development team.

The Manager I, Customer Support at Promethean leads and motivates the Contact Centre team to achieve targets and deliver excellent customer service. Responsibilities include managing team performance, communication, customer feedback, escalated issues, and participating in meetings and projects. Requires 3-5+ years of helpdesk experience, computer knowledge, time management, organizational skills, and fluency in English. Preferred language skills in Spanish, Italian, French, or German.

Responsible for Quality Assurance, Coaching, and Training of Technical Customer Support Representatives to ensure excellent performance and customer satisfaction. Develop training materials, deliver classroom training, analyze customer satisfaction results, and lead employee development planning sessions.

The Director of SOX is responsible for developing and executing the company's SOX program and initiatives, including building out, maintaining, enhancing, and remediating internal controls. The role involves communication with key stakeholders and managing external consultants to meet regulatory requirements in a publicly traded company environment.

Develop and manage sales opportunities in the assigned territory, build strong customer relationships, and drive revenue growth through Promethean solutions. Collaborate with marketing and track key account metrics for success. Travel required for this role.

The Principal Program Manager - Marketing Strategy is responsible for developing and implementing strategic messaging and marketing plans aligned with company objectives across public relations, brand marketing, and communications. They work with the Executive Leadership Team to implement and execute a messaging strategy to maximize exposure and increase brand awareness in core and growth markets, across the education and workplace segments.

The Area Sales Manager role involves demand generation and supporting partners to achieve revenue targets. Responsibilities include building a sales pipeline, presenting and selling solutions, supporting partners, developing business with clients, and maintaining customer relationships.

The Sr. Analyst, FP&A role at Promethean involves supporting the Finance manager in communicating financial results effectively through strong analytical skills. Responsibilities include conducting monthly forecasts, variance analysis, and maintaining financial models. Required qualifications include 5+ years of finance experience, strong analytical skills, and advanced Excel knowledge.