Search the 76 jobs at NICE CXone

Lead Software Engineer role at NICE focusing on designing, developing, testing, and maintaining the NICE software platform. Responsibilities include working on NICE CXone technology, mentoring junior staff, proposing architectural solutions, and representing NICE CXone at technical conferences. Requires 10+ years of experience and expertise in SQL, C#, .NET, and other software languages.

Seeking a Senior Product Marketing Manager to lead strategic initiatives in fraud prevention solutions. Responsibilities include developing product positioning, creating marketing collateral, training sales team, and identifying market opportunities. Requires 3 years of Product Marketing and/or Product Management Experience, strong communication skills, and a willingness to travel. Bachelor's degree required.

The Technical Account Manager at NICE CX takes ownership of customer relationships, helping them succeed in using the company's technology and services. They engage with customers before and after platform implementation, providing technical support and advocacy. The TAM works closely with customers, resolves complex problems, and ensures customer success.

Principal DevOps Engineer responsible for analyzing system reliability, supporting services before go-live, maintaining live services, scaling systems sustainably, participating in on-call rotation, and engaging in the whole lifecycle of services. Involves defining CI/CD pipelines, building Infrastructure as Code, training other DevOps engineers, troubleshooting issues, and preparing documentation for compliance.

Seeking a Senior AI and Analytics Product Manager to lead the development and execution of AI and analytics Anti Money Laundering products. Responsibilities include product strategy, roadmap development, product planning and execution, AI and analytics expertise, stakeholder management, and performance tracking and optimization.

Technical Support Engineer at NICE requires providing technical assistance to large priority clients, resolving product concerns, and collaborating with various departments for issue resolution. The role involves network troubleshooting, database integrity and performance optimization, and working with global customers. Strong communication and availability during off-hours are essential for success in this position.

Seeking a confident and experienced HR Business Partner to provide full HR support to the Customer Engagement Analytics organization. Responsibilities include driving culture, organizational effectiveness, change management, leadership coaching, and HR functional excellence. The role involves interacting with business leaders, leading HR processes, and implementing HR strategies to support business objectives.

Seeking a motivated Director of Pre-Sales with a track record in delivering analytical solutions for Compliance, Fraud Detection, Anti-Money Laundering, and Case Management within the financial industry. Responsibilities include leading and managing a team of Pre-Sales experts, defining strategies, collaborating with sales leadership, maintaining relationships, and staying updated with industry trends.

Senior DevOps Engineer role at NICE with responsibilities including Infrastructure as Code, Monitoring, Capacity Planning, Reliability Engineering, CI/CD, Security, and Documentation. Seeking a candidate with 5 years of experience in AWS, Kubernetes, Terraform, CloudFormation, and Linux.

Lead a team of engineers in designing and developing software solutions for enterprise AI and analytics, with a focus on speech processing and extreme scalability. Responsible for full software development lifecycle, team management, and fostering innovation within the software development group.

The Manager, Cloud Systems Engineering at NICE is responsible for managing the team that deploys and maintains production systems, virtualization environments, SAN, public cloud, and other supporting infrastructures. They oversee projects from start to finish, provide team leadership, and contribute to the continual development of the team.

The Senior Cloud Operations Engineer at NICE is responsible for supporting specific software applications and infrastructures, implementing new systems, providing mid-level and escalation support, and resolving production issues. The role requires expertise in Audiocodes SBC, OVOC, public and private cloud environments, Windows-based environments, and communication in English within a technical field.

The Manager, Cloud Systems Engineering at NICE is responsible for managing the deployment and maintenance of production systems, virtualization environments, SAN, public cloud, and supporting environments. They oversee team projects, provide leadership, and work on technical and operational projects to meet organizational goals.

Manage the team responsible for deploying and maintaining production systems, virtualization environments, SAN, and public cloud infrastructure. Lead technical and operational projects, ensure team and organizational KPIs are met, and provide support for departmental deployment of technologies. Bachelor's degree in computer science or related field required. 5+ years of experience in physical data center and 3+ years in public cloud environments. Must have extensive experience with Microsoft Server OS, Windows domains, and server hardware. Proficiency in Chef and familiarity with CloudFormation, Terraform, and Linux server deployment are preferred.

The Technical Support Engineer will deploy, maintain, and support NYC Public Safety's NexGen 911 Logging and Recording Solution. Responsibilities include providing engineering support, deploying software packages, participating in forensic analysis, and ensuring regular maintenance procedures. The ideal candidate should have technical customer support experience, knowledge of Windows server technology, network operations, scripting, and web application configuration management.

As a Cloud Network Engineer at NICE, you will be responsible for implementing, administering, and supporting network devices. This role involves working with the latest technologies in a fast-paced environment, collaborating on network design, troubleshooting performance issues, and managing network team responsibilities.

Deal Desk Analyst responsible for structuring profitable and compliant transactions, managing deal approval process, analyzing customer data, and working with sales teams. Requires Bachelor's Degree in Finance or related field, 5+ years of experience, Excel, Access, SQL knowledge, and experience in financial analysis and modeling.

Senior Cloud Systems Engineer responsible for supporting systems in a Private Cloud, performing system administrative functions, deploying customer environments, and providing technical support for security issues. Requires 6+ years of system administration experience in Windows server environment, proficiency in Windows Power Shell, strong TCP/IP knowledge, and certification in vendor technologies.

Seeking an experienced Legal Counsel to lead commercial and technology transactions for NICE, focusing on enterprise cloud transactions in the Americas. Must have expertise in cloud technology transactions, data privacy law, and security.

The Senior Cloud Operations Engineer at NICE will be responsible for deploying, maintaining, and supporting cloud-deployed solutions for digital evidence management. They will work closely with product teams, support production systems, and take on the responsibility of SecOps Team Lead. The role requires efficient communication, technical skills, and the ability to work effectively both independently and as part of a team.