Mitchell International
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As a Desktop Field Services Specialist, responsible for providing technical support for desktop, laptop, and network services. Duties include troubleshooting technical issues, maintaining documentation, and implementing customer service guidelines. Requires strong communication skills, customer service orientation, and ability to work independently or in a team environment.
Lead the development of software-products and services, interface with Agile Scrum teams, define requirements, author user stories, prioritize functionality, and collaborate with various teams to identify new software solutions.