Search the 28 jobs at LivePerson

Lead a team of software development engineers, design and develop high-volume, low-latency, enterprise scale applications for mission-critical systems, participate in on-call rotations, and more.

Develop and design C2M services using NodeJS and Javascript, maintain scalable web applications, collaborate with multiple engineering and Product teams, and deliver high-quality code. Requires 4+ years of experience in Microservices, RESTful API, backend systems.

As a Customer Response Manager at LivePerson, you will lead and oversee a team of Customer Response Specialists to ensure exceptional customer service delivery by effectively managing crisis scenarios and overseeing incident management responsibilities. Responsibilities include task delegation, strategic planning, fostering a culture of innovation, conflict resolution, multitasking, and simplifying technical information. Strong communication skills and attention to detail are essential for prioritizing inquiries and managing time effectively.

As a Technical Support / Customer Support Specialist at LivePerson, prioritize and manage customer cases, handle crisis scenarios, and promote effective communication within the team to enhance customer experiences. Expertise in HTML, CSS, networking, and troubleshooting technical challenges is required. Must have 3+ years of technical support experience and be located in Bulgaria.

As the SecOps Engineer II at LivePerson, you will be responsible for architecting, engineering, implementing, monitoring, and documenting security measures to protect computer systems, networks, and information. You will also work on developing cyber security controls, identifying security issues in cloud systems, and providing technical solutions to enhance security and automate tasks.

As a SecOps Engineer II at LivePerson, you will architect, engineer, implement, monitor, and document security measures to protect computer systems, networks, and information. You will work with teams to identify security issues in cloud systems, develop technical solutions to reduce vulnerabilities, and be an escalation point for security analysts.

As a Billing Systems Technical Lead at LivePerson, you will develop and customize Salesforce Billing + CPQ solutions, collaborate with stakeholders, design complex Salesforce workflows, integrate Salesforce with external systems, provide technical support, and mentor junior developers.

Join the Platform Foundation team at LivePerson as a Software Engineer II working on high-volume, low-latency applications using Java and collaborating with internal teams and major clients to create exceptional products. Responsibilities include designing and developing backend services, debugging issues, and participating in on-call rotations.

Seeking a Software Development Engineer II with experience in building automation-driven and AI-powered applications. Responsibilities include building APIs, Microservices, optimizing data-driven systems, and collaborating with software developers and data scientists.

Site Reliability Engineer at LivePerson working in a distributed systems environment, ensuring high availability and uptime, managing Linux servers, Kubernetes resources, deploying upgrades and patches, monitoring resources and alerting systems, managing database systems and message bus systems.

As a Senior Revenue Data Analyst at LivePerson, you will be revolutionizing accounting practices by prioritizing automation and agility in revenue reporting. You will analyze data, create dashboards, and provide actionable insights using cutting-edge tools and technologies. Join a dynamic team that fosters continual learning and growth, reshaping the future of revenue accounting in the tech industry.

Assist with IT audit testing strategies, perform SOX testing, update key documentation, facilitate communication with auditors, and assist in risk assessment processes in a global organization.

Design effective conversational experiences for major enterprise brands, analyze intents, create bot design documents, lead workshops, and collaborate with cross-functional teams to implement bots.

Lead and drive the success of the LivePerson revenue team by managing accounting close processes, mentoring team members, and being a trusted business partner to various stakeholders. Embrace a data-first approach and prioritize automation and agility in revenue reporting.

Lead the creation of high-quality technical documentation, collaborate with cross-functional teams, champion user-centric approach to documentation, and provide training and support on documentation tools and processes.

Join LivePerson as a Data Engineer II and work on building and optimizing reporting data architecture using Snowflake, DBT, SQL, and Python. Collaborate with stakeholders to extract insights from complex data sources and drive strategic decision-making. Opportunity to join an innovative data science and engineering team at the forefront of operationalizing data across the organization.

Technical Program Manager III at LivePerson responsible for driving programs across the Global Product and Tech Unit. Must lead teams in ambiguous environments to define deliverables, shape outcomes, and ensure successful results. End-to-end ownership of strategy, solution building, and progress monitoring. Collaborate with cross-functional teams and provide visibility to senior leadership.

Support the largest and most strategic accounts and new business by delivering demonstrations, developing sales strategies, architecting custom solutions, and providing technical expertise. Collaborate with various teams and contribute to revenue targets in EMEA region. 20%-40% travel required.

Develop and maintain robust systems for Large Language Models (LLMs), manage model lifecycle, fine-tuning, serving infrastructure, integration, CI/CD, monitoring, and collaboration with cross-functional teams. Stay updated on NLP advancements and propose innovative solutions.

Develop new features and maintain platform stability using Java and microservices architecture. Implement new technologies, troubleshoot production issues, and collaborate with stakeholders to refine product features. Must have 5+ years of Java experience, knowledge of RESTful API, and proficiency in related technologies.