LightEdge Solutions
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Database Administrator responsible for managing database system uptime, backups, troubleshooting performance, and collaborating with technical support staff. Must have strong experience with SQL Server, SQL scripting, Powershell, and Linux commands.
Drive growth to LightEdge’s AWS and/ or Azure practice through new logo sales. Build relationships with customers, influence strategic direction, and act as a trusted advisor. Evaluate customer cloud strategy, recommend solutions, and accelerate adoption through education and engagement.
The Tier I Support Specialist is responsible for fielding customer requests, routing escalations, monitoring alerts, and ensuring consistent service delivery. Requires a high school diploma, empathetic customer service mindset, excellent communication skills, and basic IT understanding.