Keystone Collections Group
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The Customer Service Specialist provides customer service support and assistance to taxpayers regarding their accounts and taxes. They handle inquiries via phone and in person, process payments, update address information, and maintain accurate records. This role requires attention to detail, problem-solving skills, and the ability to effectively communicate with customers.
The Agile Project Manager is responsible for leading a cross-functional development team through all phases of the product development process, using Agile practices and Project Management processes to deliver high-quality software releases. This role involves facilitating Scrum ceremonies, driving continuous improvements, reporting project status, and maintaining effective team collaboration. The APM also works on process improvements across the Software Team.
Seeking talented data processors to verify information, update documents, and process incoming documents. Responsibilities include data entry, collaboration, following procedures, using MS Excel, and maintaining reports.
Customer Service Specialist role focusing on tax collection, providing top-tier service to taxpayers through in-person and phone interactions, handling inquiries, processing payments, and documenting memos. Job training conducted in Irwin, PA for 3 months with the job located in Penn Hills, PA.