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Customer Success Manager responsible for ensuring positive customer experience, providing support for product use, and developing process improvements. Key responsibilities include supporting drug manufacturers, working with states and pharmacy benefit managers, creating dispute reports, and building efficiency into customer success activities.
Recruit and lead covered entity stakeholders through the adoption and production use of drug discount and rebate products. Support operations to achieve customer satisfaction and growth, driving retention and expansion of the covered entity network. Strategic problem-solving, revenue objectives, relationship-building, and high-quality customer experience are key focuses.
Seeking a collaborative Senior Data Engineer with strong experience in data modeling, SQL, Python, DBT, and Snowflake. Responsibilities include mentoring junior data engineers, building data transformations, and optimizing ETL jobs for processing large amounts of data. Must have 6+ years of experience in data engineering, a Bachelor’s degree in computer science, and proficiency in cloud native infrastructure (Azure), Docker, and object-oriented programming.