Search the 11 jobs at Helpware

Looking for a Spanish Customer Support Representative to provide top-notch customer service through various channels and handle customer inquiries in a friendly and informative manner. Responsibilities include solving customer problems, advising on various issues, and maintaining performance metrics at a high level. Ideal candidate is eager to work in a multicultural environment, has excellent Spanish and English communication skills, and is willing to work late shifts and weekends.

As a Customer Service Representative, the primary responsibility is to provide exceptional customer service and support in Spanish via email and social media. Responsibilities include addressing inquiries, resolving issues, maintaining confidentiality, and constant learning about product features.

As a Technical Support Representative, you will deliver world-class support to customers by managing help desk software, troubleshooting software issues, and providing help regarding company products or services.

Looking for a Tier 2 Technical Support Engineer with 3-5 years of experience to handle technical queries and issues for a software client. Must have strong troubleshooting skills, knowledge of industry concepts, and excellent communication abilities.

Provide customer support for website users, handle complaints, follow communication procedures, and interact with customers through various channels.

Provide customer support for website users, handle complaints, communicate through various channels, maintain records, and assist with other tasks assigned by managers.

Passionate customer service representative responsible for delivering personalized and memorable experiences to clients and customers via phone, chat, and email. Tasks include addressing customer concerns, learning new workflows, and other necessary duties. Requires 6-12 months retail experience, fluency in English, critical thinking skills, and knowledge of women's retail, return processing, and order management. Experience with luxury brands, ERP systems, and Reamaze/Shopify Plus is a plus.

As a Customer Service Representative, the primary responsibility is to provide exceptional customer service and support by responding to customer needs, resolving issues, and ensuring customer satisfaction. The role requires outstanding communication skills, confidentiality, problem-solving abilities, and strong organizational skills.

The Content Writer and Editorial Transcriber role involves verifying, editing, summarizing, and publishing review content. The ideal candidate should have strong editorial judgment, time management skills, and experience in editing, copywriting, and transcription.

Collaborate with team members to process mail orders, maintain data entry accuracy, communicate with staff, and ensure timely processing of documents. Provide customer service and uphold confidentiality.

The Office and HR Coordinator will be responsible for organizing, coordinating, and carrying out human resource department projects and processes. They will assist in maintaining positive employee relations, handling office and facilities management tasks, and providing customer service. Qualifications include a high school diploma, 1+ year of experience in administrative or facilities management, outstanding communication skills, and familiarity with HR databases and Google Suites.