HealthStream
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As a Success Manager, Account Success at HealthStream, you will play a pivotal role in driving customer satisfaction and fostering the widespread adoption of products to support revenue goals. Responsibilities include maintaining consultative relationships with customers, presenting Quarterly Business Reviews, and collaborating with cross-functional teams.
The Customer Success Manager at HealthStream plays a pivotal role in ensuring customers have a meaningful experience with HealthStream products and solutions. Responsibilities include building relationships, gathering feedback, analyzing product utilization, and proactively addressing opportunities for improvement.
The Technical Writer at HealthStream is responsible for creating and maintaining documentation to support the Information Security Governance, Risk, and Compliance (GRC) Team. They ensure that all security policies and procedures are accurate and up to date, follow best practices, manage documentation inventory, and assist in drafting responses to risk assessments and guidance.
Developers in this position will participate as members of a software development team, contribute to software development for HealthStream products, and may serve as development leads under guidance of senior developers. Responsibilities include adhering to security policies, estimating complexity, programming new features, planning integrations, authoring automated tests, troubleshooting failures, deploying applications, and advising Quality Assurance.
The Associate Account Manager at HealthStream is responsible for aligning and selling the HealthStream product suite to meet or exceed sales quota within a specific care setting. This includes prospecting, qualifying, demonstrations, presentations, and contract negotiations.
Non-management software development position at HealthStream. Responsibilities include software design, programming, integration, testing, and deployment of customer-facing web applications. Collaborate with business stakeholders to refine requirements and ensure compliance with security policies.
The Implementation Manager will manage successful implementation of HealthStream's software products, analyze business needs, design project schedules, and exceed client expectations. They will ensure resolution of project issues and maintain project documentation for key stakeholders. The role includes developing implementation project plans, managing resources, and adhering to HeathStream security policies and procedures.
The Associate Onboarding Manager at HealthStream is responsible for onboarding new and existing customers to the HealthStream platform, deploying products, and providing technical and operational support.
The Solution Executive role will be responsible for successfully aligning and selling the HealthStream Learning & Performance product suite to meet or exceed sales quota within a specific geographic territory. This individual will have ultimate responsibility for many elements of the sales process, including market segmentation, prospecting, qualifying, positioning, demonstrations, solution expertise, presentations, objection handling, contract negotiations through sale closure, in addition to providing leadership for other team members.