Benefits at HealthStream

As a Success Manager, Account Success at HealthStream, you will play a pivotal role in driving customer satisfaction and fostering the widespread adoption of products to support revenue goals. Responsibilities include maintaining consultative relationships with customers, presenting Quarterly Business Reviews, and collaborating with cross-functional teams.

The Customer Success Manager at HealthStream plays a pivotal role in ensuring customers have a meaningful experience with HealthStream products and solutions. Responsibilities include building relationships, gathering feedback, analyzing product utilization, and proactively addressing opportunities for improvement.

The Technical Writer at HealthStream is responsible for creating and maintaining documentation to support the Information Security Governance, Risk, and Compliance (GRC) Team. They ensure that all security policies and procedures are accurate and up to date, follow best practices, manage documentation inventory, and assist in drafting responses to risk assessments and guidance.