GoodRx
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As a Senior Product Manager at GoodRx, you will drive the Product Led Growth initiatives, enhance user value, and guide them towards substantial savings and better healthcare choices through our app.
As a Senior Product Manager at GoodRx, you'll drive Product Led Growth initiatives, develop growth strategies, lead product lifecycle management, collaborate with cross-functional teams, analyze market trends, and uphold high standards for product quality and user experience.
Manager of Support Operations and Vendor Management role at GoodRx, responsible for leading the customer support team and managing the Business Process Outsourcing (BPO) partner to deliver exceptional customer service. Key responsibilities include vendor performance management, operational KPI ownership, launching support initiatives, customer issue escalation, process improvement, and crisis management. Qualifications include 5 years of experience in customer support.
GoodRx is looking for a Data Engineer II to collaborate with teams across the company to build data pipelines and processes, analyze large data sets, and make data-driven decisions to guide business strategies. The ideal candidate will have 2+ years of experience in Cloud data spaces, engineering data pipelines, and working with big data technologies.
The VP of GoodRx Health will lead the business unit to drive revenue expansion, audience growth, and enhance user connections with other products. Responsibilities include owning the P&L, diversifying revenue channels, driving audience growth, and leading various functional teams. The ideal candidate has 10+ years of experience in digital media, a track record of strategic innovation, and leadership in the health publishing space.
Seeking a VP to lead GoodRx Health, a fast-growing business unit, in driving revenue expansion, audience growth, and strategic innovation in the healthcare marketplace. Responsibilities include owning P&L, diversifying impact, and leading cross-functional teams. Requires 10+ years in digital media leadership with P&L experience and track record of revenue growth.
GoodRx Health is seeking a VP to lead the GoodRx Health business unit, responsible for revenue expansion, audience growth, and strategic innovation. The role involves owning the P&L, diversifying revenue channels, driving audience growth, and leading various teams within the organization. The ideal candidate must have 10+ years of experience in the digital media space, proven track record in driving revenue growth and strategic innovation, and experience leading large teams.
Seeking a highly motivated Sr. Inventory & Yield Manager to lead inventory forecasting, yield optimization, and ad performance improvement for pharmaceutical manufacturer partners. Responsible for maximizing revenue through data-driven strategies and collaborating with key stakeholders to identify new revenue opportunities.
Data Engineer II at GoodRx, responsible for developing and maintaining data processing pipelines using cloud technologies and big data tools. Collaborate with cross-functional teams to guide business decisions through data analysis.
GoodRx is seeking a Data Engineer II to collaborate on building data pipelines using cloud technologies such as AWS, Databricks, and Kubernetes. Responsibilities include defining data specifications, developing data processing pipelines, and analyzing large data sets to guide business decisions.
GoodRx is looking for a Data Engineer II to collaborate with various teams to develop and maintain data pipelines, analyze large data sets, and architect cloud-based data infrastructure solutions.
GoodRx is seeking a Data Science Manager to lead data initiatives in marketing and product areas, collaborating with partners to develop technical solutions, providing leadership to the team, building predictive models, and deriving insights from data to improve understanding of customers and product effectiveness.
Manager of Support Operations and Vendor Management at GoodRx, responsible for leading and expanding customer service delivery function, managing vendor performance, launching new support initiatives, and driving operational efficiency. Role involves collaborating with internal teams, developing escalation processes, advocating for internal tools, and driving process improvements for customer satisfaction.
Manager of Support Operations and Vendor Management responsible for overseeing vendor performance, operational KPIs, process improvement, customer experience, and crisis management within a healthcare marketplace. Must drive operational efficiency, support team vision, and collaborate with internal teams for continuous improvement.
Lead the development and execution of a robust training strategy for BPO customer support teams. Manage a small team to create and deliver training materials. Collaborate with stakeholders to enhance training programs and improve customer support experience.
Lead the development and execution of training strategy for customer support teams, manage a small team to create training materials, collaborate with stakeholders to enhance training programs, and ensure exceptional customer service delivery.
Manage and lead the development of a robust training strategy for BPO customer support teams at GoodRx. Responsible for creating training materials, overseeing launch schedules, driving QA efforts, and collaborating with stakeholders to enhance training programs. Requires up to 25% travel to BPO call centers.
As the Voice of the Customer (VoC) Manager at GoodRx, you will lead the implementation of the team's VoC strategy to enhance the healthcare journey for customers. Responsibilities include building cross-functional relationships, creating business cases for improved customer experiences, and driving initiatives to improve overall customer support experience.
As the Voice of the Customer (VoC) Manager, you will lead the implementation of the team's VoC strategy to enhance the healthcare journey for customers by building awareness of customer pain points. You will leverage customer support data to develop a comprehensive VoC strategy that drives collaborative relationships across GoodRx.
Lead backend engineer responsible for the development and maintenance of processes, backend services, and APIs at GoodRx. Collaborate with various teams to turn ideas into production quality products. Mentor other engineers and lead engineering discussions while promoting operational excellence and growth.
