Search the 3 jobs at General Datatech

The Customer Experience Manager will manage customer relationships, develop and implement strategies to improve customer satisfaction, and foster executive-level visibility and adoption of services at GDT. Key responsibilities include managing customer requirements, developing project plans, mitigating risks, and facilitating business reviews. The role requires exceptional communication, relationship-building, and problem-solving skills.

Account managers act as client advocates and work with internal departments to ensure that client needs are understood and satisfied. They assist with making additional sales/renewals, handling client complaints, collecting and analyzing data, and improving the overall customer experience.

Senior Network Engineer responsible for day-to-day support and operations of core data center networks on Cisco ACI and Router technologies. Strong experience in data center deployment, routing protocols, switching technologies, network monitoring, and traffic analysis. Ability to mentor engineering resources and knowledge of additional technologies like F5 LTM, Palo Alto Firewalls, Zscaler, and Cisco ISE.