Search the 5 jobs at FrankCrum

The Technical Support Specialist at FrankCrum provides technical support to employees and clients, troubleshoots hardware and software issues, maintains help desk system data, and assists with system administration tasks. This role requires knowledge of computer hardware and software systems and programs, as well as at least two years of experience in Microsoft technologies and IT support.

The Sales Support Administrator at FrankCrum in Clearwater, FL, plays a key role in promoting ongoing sales growth and client retention through excellent customer service and advanced clerical assistance in the sales process. Responsibilities include coordinating with brokers, managing tradeshows, assisting with daily activities of the sales team, and working on special projects. The ideal candidate should have exceptional customer service, communication skills, and at least 2 years of sales administrative experience.

The Quality Assurance Lead at FrankCrum is responsible for testing all aspects of a software solution, creating test strategies and plans, executing manual and automated test cases, identifying and reporting defects, and ensuring deliverables meet specifications. The role requires expertise in database testing in Microsoft SQL Server environments and experience in large enterprise or e-business systems.

The role involves providing customer service and general office support for commercial lines insurance sales and service. Responsibilities include prequalifying requests for quotes, processing policy changes, issuing certificates of insurance, and answering customer questions. Knowledge of commercial insurance products and experience in the insurance industry are key attributes for success in this position.

The Account Manager at FrankCrum Insurance Agency plays a crucial role in managing mid-sized to largest client accounts, retaining business relationships, analyzing coverages, negotiating with underwriters, and providing marketing support. Key responsibilities include upselling, cross-selling, and staying current with insurance markets. The position requires a Florida 2-20 General Lines License and two years of commercial insurance industry experience.