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As a VIP Experience Coach at Fanatics, you will be responsible for providing targeted coaching and training to Customer Service agents to enhance their proficiency in handling VIP customers. You will oversee complex VIP cases, evaluate agent performance, and shape the VIP service culture and procedures.
The Talent Partnerships Planner at Fanatics is responsible for coordinating signings between athletes, celebrities, and personalities for trading card products. This role involves liaising with talent, agencies, and Topps to ensure autograph procurement aligns with production schedules and product deadlines.
Fanatics Commerce Accounting team is seeking a collaborative accounting professional to prepare and record journal entries, reconcile accounts, analyze financial statements, provide explanations for variances, and assist internal clients with financial information.