Evident
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Join our team as a Tier 2 Technical Support Engineer at Evident, a VC-backed technology startup focusing on third-party risk management. You will provide technical support to our customer base, communicate issues effectively, and work cross-functionally with other teams to improve customer experience.
The Insurance Verification Specialist at Evident ID is responsible for verifying information via phone calls to ensure accuracy and compliance with insurance policies. This role requires 1 year of experience in business insurance and 2 years of experience in phone verification or customer service roles. Fluency in English, adaptability to industry standards, and reliability in attendance are key requirements for this position. The salary offered is $15 per hour for 32 hours per week, fully remote.
Join Evident as a Tier 2 Technical Support Engineer to provide technical support to customers, communicate effectively with both technical and non-technical stakeholders, and proactively address high-level trends. This role requires collaborating with different teams, maintaining client trust, and updating company knowledge base.