Search the 28 jobs at Encoreglobal

The Technical Specialist is responsible for the technical set up and operation of enhanced mid-level production events in a hospitality environment, ensuring client satisfaction by accurate equipment setup, troubleshooting, and customer service. Responsibilities include equipment operation, customer service, staff development, event supervision, and equipment maintenance. Qualifications include a Bachelor's degree, 3+ years of event technology experience, and 3-4 years of customer service or hospitality experience. Must meet training requirements and have the ability to interact professionally with diverse teams.

Manages floor operations, provides customer service, supervises staff, controls inventory, and ensures client satisfaction. Responsible for achieving organizational goals through effective workforce management and cost control. Reports to Operations Director or Director, Event Technology at high-revenue locations.

The Global HRIS Analyst is responsible for supporting UltiPro HR, Payroll, and Timekeeping systems, providing technical support, troubleshooting, and offering assistance in system implementations and upgrades. This role also involves developing reports, ensuring data integrity, and supporting compliance efforts. Requires a Bachelor's degree or equivalent experience, strong data analysis skills, and proficiency in Excel, Access, and Word.

Responsible for planning and executing small to large events, ensuring successful and profitable event execution by following production processes and technical standards, communicating with clients and team members, and providing administrative support. Requires high school diploma, 3+ years tech experience in event technology or Broadcast industry, and 2+ years of administrative and customer service experience. Strong communication, technical, and organizational skills are essential.

The Sales Manager is responsible for guiding customers through event experiences, identifying solutions, and maximizing event revenue. The role involves proactive sales, customer relationship management, collaboration with vendors and departments, and supporting customer events. Key responsibilities include revenue generation, relationship management, sales accountability, and maintaining knowledge of new offerings and technology.

Act as a liaison between Encore, venue, and customers to provide information and support, build relationships, anticipate and solve issues, handle billing, data entry, and operational support. Requires high school diploma, 1+ years of administrative, sales, or hospitality experience, proficiency in Microsoft 365 and web-based applications, and strong communication and organizational skills.

Act as a liaison between Encore, venue, and customers to provide information and support. Build and maintain relationships, address customer concerns, handle billing, and engage in customer follow-up. Coordinate operational support and demonstrate knowledge of hotel services.

The Manager, Revenue Management will optimize revenues through the development and implementation of pricing and discount optimization strategies. Responsibilities include leading pricing strategy formulation, managing the annual pricing process, developing pricing strategies, project management, analytics, and providing training and support to sales and operations teams.

Manages floor operations at a hotel venue to achieve service excellence, focusing on customer service, staff leadership, and inventory cost control. Supervises technicians, maintains equipment and inventory, ensures billing accuracy, and provides outstanding customer service. Responsible for team development, training, and creating a positive work environment. Requires 4+ years of audio visual and customer service experience, including supervisory experience.

The IT Product Analyst is responsible for defining and managing the development of custom-built applications to service the business. They oversee product guidance through collaborative work with leadership and IT internal teams to capture and build solutions that meet the needs of the application users. This role involves planning, strategy, communication, project management, and stakeholder engagement within an IT environment.

The Program Manager, Talent and Leadership Development is responsible for developing talent strategies, overseeing leadership development programs, and fostering a high-performing culture. This role collaborates with HR business partners, company leaders, and internal stakeholders to drive employee engagement and business growth through talent management initiatives.

The Rigging Manager is responsible for managing and executing rigging events, supervising team members, ensuring safety compliance, and coordinating equipment and labor management for events.

Not Specified

Act as a liaison between Encore, venue, and customers to provide professional and friendly support. Build relationships, address client concerns, handle billing, and engage in customer service excellence. Maintain data accuracy, coordinate events, and demonstrate knowledge of hotel services.

Act as a liaison between Encore, venue, and customers. Provide information and support in a professional and friendly manner to ensure a high-quality experience. Responsibilities include customer contact, billing, data entry, customer engagement, and operational support.

Responsible for intermediate level setup and operation of audiovisual systems in a hospitality environment, troubleshoot technical issues, provide excellent customer service, and maintain equipment security. Must have 2-3 years of audio-visual experience and be Technical 1-Star Certified.

The Digital Marketing Specialist role at Encore focuses on building a scalable and agile digital marketing program to support marketing efforts, demand generation, and sales enablement. Responsibilities include web design and maintenance, digital advertising, campaign strategy, and alignment between sales and marketing.

The Senior Financial Analyst will support Leadership with insightful analysis on financial results, resource allocation, operational KPI's, and internal data. Responsibilities include reviewing financial results, partnering with different departments, analyzing market trends, preparing forecasts, and leading financial projects. Requirements include a BS in Finance/Accounting, 3+ years of financial analysis experience, proficiency in MS Excel, and strong analytical and communication skills.

As a Customer Experience Coordinator at The Westin Stonebriar, act as a liaison between Encore, venue, and customers to ensure a high-quality experience. Responsibilities include customer contact, billing, data entry, customer engagement, and operational support. Qualifications include a high school diploma, 1+ years of administrative, sales, or hospitality experience, proficiency in Microsoft 365 and web-based applications, and strong communication and organizational skills.

The Sr Rigging Manager is responsible for the management and safe execution of rigging events, overseeing rigging designs, scheduling labor, and ensuring compliance with safety standards. Key responsibilities include staff development, safety compliance, equipment management, operations support, and team leadership.