Customer.io

Customer.io

263 Total Employees
Year Founded: 2012

Benefits at Customer.io

We want to help employees create a happy and healthy environment both inside and outside of work.

Financial + Retirement

401(K)

401(K) matching

Company equity

Charitable contribution matching

Child Care + Parental Leave

Adoption Assistance

Family medical leave

Generous parental leave

Professional Development

Continuing education stipend

Job training & conferences

Online course subscriptions available

Paid industry certifications

Promote from within

Lunch and learns

Continuing education available during work hours

Health Insurance + Wellness

Dental insurance

Disability insurance

Flexible Spending Account (FSA)

Health insurance

Life insurance

Team workouts

Vision insurance

Wellness programs

Mental health benefits

Culture

Volunteer in local community

Flexible work schedule

Partners with nonprofits

Remote work program

Team based strategic planning

OKR operational model

Day off for your birthday

Office Perks

Fitness stipend

Pet friendly

Home-office stipend for remote employees

Vacation + Time Off

Generous PTO

Paid volunteer time

Paid holidays

Paid sick days

Sabbatical

Unlimited vacation policy

Bereavement leave benefits

Diversity

Highly diverse management team

Mandated unconscious bias training

Hiring practices that promote diversity

Search the 6 jobs at Customer.io

Recently posted jobs

Marketing Tech • Mobile • Software
Responsible for optimizing tool stack, improving workflows, and enhancing customer support processes to drive positive results. Collaborate with CX leadership, manage CX tools, collect requirements, and provide detailed documentation. 5+ years of ops experience required. Strong understanding of Planhat, Zendesk, and Salesforce preferred. Strong analytical skills and results-driven mindset essential.
Marketing Tech • Mobile • Software
Staff Product Manager role at Customer.io to lead the Workflows team in achieving strategic outcomes with valuable, viable, usable, and feasible solutions. Requires deep customer insights, industry knowledge, accountability for results, and effective communication skills.
Marketing Tech • Mobile • Software
Seeking an Engineering Manager to lead the engineering team for the Data Pipelines product at Customer.io. Responsibilities include ensuring production readiness, fostering a collaborative work environment, coaching and developing direct reports, managing performance, and building partnerships with Product Management and Design. Ideal candidate has experience in SaaS product management, strong technical knowledge, and excellent communication skills.