Concentrix + Webhelp
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Support Premium users of Spotify via email and chat in Turkish and English. Work from home with flexible schedule and professional development opportunities. Provide excellent customer service and assistance with music and podcasts.
The Project Management Specialist will be responsible for overseeing and managing projects effectively. This includes coordinating tasks, communicating with stakeholders, and ensuring timely delivery of project milestones.
The Wellbeing Counselor will provide counseling services, develop wellness programs, and collaborate with other departments to maintain employee wellbeing. Responsibilities include individual and group counseling, program development, data analysis, and coordination of referrals. Qualifications include 2 years of counseling experience, knowledge of mental health issues, strong communication skills, and a Bachelor's degree in Psychology or related field.
The Content Moderator Advisor is responsible for evaluating online content to ensure compliance with policies and procedures, addressing potentially sensitive content, and maintaining quality standards. Work involves reviewing images, videos, accounts, and text-based content while adhering to policies and regulatory requirements. This role requires basic English language skills and familiarity with customer service platforms and tools.
Remote Inside Sales Representative providing customer service support, upselling products, and building client relationships. Requires 1+ year of customer service experience and 6+ months of soft sales experience.
Join Concentrix as a Tech Support Representative to provide inbound customer support, understand customer needs, troubleshoot technical issues, and deliver exceptional customer experiences. Benefit from career growth opportunities, training programs, and a people-first culture.
Concentrix is looking for a CDN Product Owner with Akamai experience to lead the advancement of Akamai for CDN, automate infrastructure configurations using Terraform, work with AWS network nodes, troubleshoot websites, manage security and certificates, and develop a road map for continuous improvement. Remote-first company seeking top talent.
The Senior Advisor, Sales interfaces with customers via inbound/outbound calls and provides account management and resolution of routine problems and questions regarding client products and services. Responsibilities include connecting with small to mid-size businesses, establishing and growing relationships, guiding clients through optimizing online advertising campaigns, and identifying upsell opportunities.
Concentrix is looking for a Program Manager to onboard and build new scrum teams, understand the tech stack within the organization, oversee delivery, manage risks and dependencies, improve value flow through DevOps practices, and mentor teams in Lean-Agile practices. Technical background in Java, REST API, Microservices, Spring boot, Angular, and Cloud experience is preferred. Telecom domain experience is a must.
This individual will be responsible for the GIS systems as the SME/Lead on this team. They will work with other systems and technologies in creating proprietary software/systems. The position is hybrid in Omaha, Nebraska (in the office 3-4 days a week).
The Operations Manager II is responsible for coaching and supervising a group of Operations Managers and/or Team Leaders, building and maintaining client relationships, and meeting service level agreements while achieving financial expectations.
Develop a single page, cross-device/cross-browser web application using AngularJS, bootstrap, and JavaScript. Requires 9+ years of hands-on UI development experience. Knowledge of AEM is a plus.
The Inbound Sales Representative interfaces with client customers via calls and the internet, providing service support and resolution of routine problems regarding client's product and/or services.
Cloud CDN Engineer with 5-10 years of progressive experience in cloud engineering, site reliability, and system infrastructure. Requires strong Akamai experience, knowledge of cloud infrastructure services like GCP and AWS, and expertise in scripting and coding across multiple languages.
The Operations Manager II is responsible for coaching and supervising a group of Operations Managers and/or Team Leaders, building client relationships, meeting service level agreements, and achieving financial expectations.