Search the 3 jobs at Compass Experience Labs

The Team Lead is responsible for ensuring their team meets customer support expectations by demonstrating strong communication skills, technical proficiency, and brand knowledge. They lead team communication, provide training, and manage team performance metrics.

Join Compass Experience Labs as a Customer Support Associate, providing exceptional customer service for US retail and e-commerce businesses. Work remotely from home, responding to customer inquiries through various channels and demonstrating strong communication and technical skills. Full-time positions with open availability required.

The Program Lead (Operations Manager) at Compass is responsible for facilitating communication between clients and internal teams, ensuring client success, managing multiple client accounts, leading team meetings, mentoring team members, and optimizing account performance. This role requires strong communication skills, experience in customer service management, and proficiency in industry platforms.